SF Chronicle shouts out to Satisfaction from the Communitiy Roundtable at the Web 2.0 Expo

SF Chronicle: "Web 2.0 Expo: Community Roundtable"
by Dan Fost
April 16, 2007

"Thor and Amy Muller and Lane Becker of Satisfaction talked about their ideas of how their company -- which has not yet launched but whose blog is online -- will enable people to start online communities about companies where they are customers, with the aim of improving customer service.... (more)"