Short URL is not Working
Get Satisfaction's short URL is not working in Twitter. When I listen to Twitter and create an item on Get Satisfaction, it will send a tweet with a URL followed by "..." When clicked it sends an error.
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The company has a solution in progress.
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Inappropriate?I haven't been able to reproduce. Can you send me the page or tweet that shows the offending URL? Thanks.
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Inappropriate?Thor, thanks for the quick response. Below are the following posts on Twitter.
getsatisfaction@dakidwbj @damondnollan, an employee of North Carolina Central University, just replied to your tweet on GetSatisfaction.com: http://gsf ...
getsatisfaction@MTdaChieF @damondnollan, an employee of North Carolina Central University, just replied to your tweet on GetSatisfaction.com: http://gs ...
getsatisfaction@CydKidd @damondnollan, an employee of North Carolina Central University, just replied to your tweet on GetSatisfaction.com: http://gsfn ...
getsatisfaction@GeeAyeBeeEye @damondnollan, an employee of North Carolina Central University, just replied to your tweet on GetSatisfaction.com: http:/ ...
It wasn't until I got down to the last one that I finally clicked on the three ellipses and it opened the post in its own window. At that point, I realized the links worked. In most cases, users are able to see the entire shortened URL without having to view as a separate window.
Does that make sense? -
Inappropriate?Yes, I see the problem. It's not a problem with the short url, it's that the tweets are over 140 characters. I think the issue is that your organization name is so long and we aren't doing a check against that. We'll get this fixed.
Sorry about the broken links! -
Inappropriate?Thor, you guys are the greatest. I have to say that I love the feature and think it will do wonders for the university.
High Five!
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