Get Satisfaction
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Sign Out link on Get Satisfaction site doesn't do anything when using FastPass
Not sure if I already reported this, but I managed to get the SSO to work and everything works super awesome, except one thing. When I log out on our own site I clear out all the user's cookies and log out of get satisfaction using a hidden iframe. This works perfectly fine, the user is logged out of both sites. But when I log out of get satisfaction it doesn't do anything. The user is logged out of neither sites. Preferably I'd just like the Sign out link on Get Satisfaction to point to the logout link on our company's site (since this would do the job). Or is there something I'm not getting? Thanks.
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The company marked this problem solved.
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Inappropriate?Hmmm. Not sure. Let me grab a FastPass expert.
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Inappropriate?Hi Carl,
Does this happen with multiple browsers? Or put differently, is the logout link not working for you at all? -
Inappropriate?Yes this happens in all browsers, Safari, Firefox, IE, etc.
Btw, we just went live with our Get Satisfaction integration. With the exception of this little bug, everything seems to work ay-ok. Thanks! -
Inappropriate?We think we narrowed down the issue you're seeing, and will roll out a fix for this as early as tomorrow night.
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Inappropriate?Cool, thanks.
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