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Suggestions for FastPass
Some feature requests after testing out FastPass with the feedback widgets:
(1) Currently, after a user logs into our site, then clicks on the widget and wants to post a topic, they have to log in again to our site in a pop-up window. This confuses the user, who is already logged in -- why not have the user logged into GS upon login to our app?
(2) If the user clicks on "Post Privately" in the widget, the widget asks for the user's name and email address. Why not populate this from FastPass, which has already supplied these parameters?
(3) If you click on the "Me too!" button next to a suggested topic in the widget, the widget says "Log in to make it really count", but when you click on the Login link, you go to a GS login. Actually, I guess this is really a bug, not a feature request.
(4) In general, it would be nicer behavior if the FastPass code simply logged the user into GS upon login to our app. Then for example, when the user clicked on the "See and rate more questions" in the widget, they'd pop over to GS already logged in. Currently, they are shown the login screen for our app in a pop-up only once they take an action on GS that requires login.
Thanks!
(1) Currently, after a user logs into our site, then clicks on the widget and wants to post a topic, they have to log in again to our site in a pop-up window. This confuses the user, who is already logged in -- why not have the user logged into GS upon login to our app?
(2) If the user clicks on "Post Privately" in the widget, the widget asks for the user's name and email address. Why not populate this from FastPass, which has already supplied these parameters?
(3) If you click on the "Me too!" button next to a suggested topic in the widget, the widget says "Log in to make it really count", but when you click on the Login link, you go to a GS login. Actually, I guess this is really a bug, not a feature request.
(4) In general, it would be nicer behavior if the FastPass code simply logged the user into GS upon login to our app. Then for example, when the user clicked on the "See and rate more questions" in the widget, they'd pop over to GS already logged in. Currently, they are shown the login screen for our app in a pop-up only once they take an action on GS that requires login.
Thanks!
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The company has this in progress.
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Inappropriate?A couple more:
(5) If a user joins GS via our widget, it would be helpful to automatically add our product and company to their dashboard. Right now, if they go to another section of GS, they can't get back to our company page at all since we are not searchable!
(6) If a user joins GS via our widget, then later goes directly to GS, it would be nice to have an option (like for OpenID) to "Log in from your Company" or similar, so that they can supply an email and then log in via our app. Right now they'd have to register for GS using the same email address, which presumably would get linked to their existing account (haven't tested this). -
Inappropriate?Hi Adam,
You're right on with your thinking. Items 1 and 4 should already be working like this--do you have the latest Fastpass code installed? If so, what browser are you seeing this behavior in? Items 2 and 5 are on the short-term roadmap! The others are bugs which we'll get fixed in the next week or so.
Thanks for the detailed feedback! -
Inappropriate?Hi Thor, thanks for the updates. Yes, we have the latest FastPass code (installed last night!), and we see items 1 and 4 in both FF and IE.
But WRT item 4, I understood from your post in the "FastPass local" thread that this is the way the current system is designed to work -- "It doesn't create an account in GS until the user actually takes an action that requires the login." I assume that login to an existing GS account is handled similarly. Am I missing something here?
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