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The link embedded in our widget says we don't exist.
The link from the Get Satisfaction logo that is in the widget embedded on our site is this: http://getsatisfaction.com/companies/... which redirects to a page saying we don't exist.
I’m alive, and I feel. I do exist!
3
people have this problem
I have this problem, too!
Tell me when someone solves it.
The more people who report this problem, the more it gets noticed.
The more people who report this problem, the more it gets noticed.
The company marked this problem solved.
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Inappropriate?Note I am having this problem also:
The problem is with the link it produces
The link it has is:
http://getsatisfaction.com/companies/companyname
When it should be:
http://getsatisfaction.com/companyname
I’m frustrated
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Inappropriate?Thanks for reporting this. This is a bug I introduced while fixing Internet Explorer bugs yesterday. I'll have a fix out in our next deploy.
Sorry about that :/
I’m blushing
2 Comments
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This solves the problem
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I might add that /companies/[company_name] should redirect to /[company_name. I'll look into that as well. -
The redirect sounds good as a temp fix, as the redirect will produce a lot of 301's in search engines. Maybe have it in place as well as the main fix to counter any future problems or search engines that have picked up the /companies/[company_name] link, so that we don't get the "you don't exists" error.
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Inappropriate?Nice to see you have changed the landing page from "This company does not exist" to "We could not find it" (or something along those lines)
I would like to say I am glad to see such a fast response to users problems. Keep up the good work and once my startup starts making money I will sign up to a paid package here.
I’m happy
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Inappropriate?Yeah - we have this problem too... not only is widget link wrong but if I try to search for or add the company it still cannot find us, despite the fact that we (Meetomatic) clearly exist.
The link it has is:
http://getsatisfaction.com/companies/...
When it should be:
http://getsatisfaction.com/companyname
I’m frustrated
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Inappropriate?Sorry about that, Meetomatic Team. We're working on this right now and hope to get this fixed up ASAP. Thanks to everyone for reporting it.
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Inappropriate?I believe this has now been fixed, but please let me know if you are still having this problem. Thanks again!
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Inappropriate?Now it just links to your main home page http://getsatisfaction.com not to our profile page.
Also the frequent questions does appear to be working but that might just be me.
I’m unsure
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Inappropriate?Yes, that's the way it's supposed to work. The other links in that widget (e.g., popular questions) point to your section, but our logo points to our home page.
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Inappropriate?Ok I thought the problem was that it was not pointing to our profile page not the main homepage.
I think the link going to our profile would of added benefit to our customers.
I’m frustrated
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Inappropriate?The problem we had this past week was that the link for that logo led to a non-working URL, when it should have been pointing to Get Satisfaction (general). I'll definitely share your idea about making it link to the company page (more specific) with the team.
CHAMP
EMPLOYEE
