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We haven't received notification emails for a few hours...
Hey Get Satisfactioners,
We haven't received any email notifications for about 8 hours - we don't think it's a problem on our side as we're receiving other emails. Can you take a look?
It's getsatisfaction.com/yola
Thanks!
We haven't received any email notifications for about 8 hours - we don't think it's a problem on our side as we're receiving other emails. Can you take a look?
It's getsatisfaction.com/yola
Thanks!
4
people have this problem
I have this problem, too!
Tell me when someone solves it.
The more people who report this problem, the more it gets noticed.
The more people who report this problem, the more it gets noticed.
The company marked this problem solved.
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Inappropriate?I'm seeing this as well; last email received was yesterday at 23:40 PDT. -
Inappropriate?I haven't received a notification for this topic, either. Thanks for emailing me. I'll check it out.
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Inappropriate?Also, just to confirm--I double-checked all my GetSatisfaction settings, looked in my spam folders, and made sure that I'm receiving email from other sources. I confirmed with another user who's using a different email system that the same is happening for him, but he's subscribing to the same company I am, so I'm not sure whether it's company-specific.
Let me know if you need any other info! -
Inappropriate?The dev team is on it. They tell me they're fixing it now. Back at ya when I have it confirmed.
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Inappropriate?Yep, confirmed that new emails are coming in, thanks! Were emails from the past 12 hours lost, or will they (hopefully) show up later?1 Comment
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This solves the problem
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I'm not seeing any emails from overnight, so it looks like they're probably lost, I'm guessing. Shucks. -
Inappropriate?Unfortunately, Eric, the missed notifications will not show up. My apologies. I am going through Management View to find the ones that I've missed.
I’m so sad
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Inappropriate?Cool, thanks for the confirmation. I really rely on the emails for my management of unhandled topics, so if y'all could add in some automated monitoring to ensure future outages are shorter, that'd be the bee's knees. (For me, at least.)
Thanks again! -
Inappropriate?I am the same way. I have had to share missed topics with myself, which is very hacky. I will definitely be asking about the monitoring we do on this.
EMPLOYEE
