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EMPLOYEE
We'd like to be able to delete spam quickly
Overheard
from a Twitter post by
johnreilly
johnreilly
ugh, our GetSatisfaction site is getting spammed. sorta wish there was a "delete immediately" button, rather than waiting for GSFN review.
I like this idea!
Tell me when this idea gets some attention.
The more people who like this idea, the more it gets noticed.
The more people who like this idea, the more it gets noticed.
The company implemented this idea.
The best point from the company
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Kate, thanks for pointing this out. We try to be prompt about responding to flags, but it sometimes takes a few days. There can be quite a few of them.
Just so you know, our company Moderation Tools allow you to immediately remove content like this yourself. More info about those are located here: http://getsatisfaction.com/premium
Thanks for your patience!
The company thinks
this is one of the best points
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Inappropriate?Coming very soon, sir! I know that this can be a point of frustration. Our new company tools will provide companies with a way to quickly remove obvious spam and will provide other gardening-type tools.
I’m excited about these upcoming tools!
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Inappropriate?Also, please point me to any spam you're seeing, and I'll make sure it is taken care of ASAP. I'm not seeing it, but I want to make sure I can get this cleared up for you.
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Inappropriate?Hey Eric, looks like you guys took care of it, it's all gone now. :-) We had a topic that was removed almost immediately, and a reply (on a separate topic) that took just a bit longer, but it's all good now.
Thanks for the prompt attention. You guys never cease to amaze.
Looking forward to additional tools for companies!
-John
I’m thankful for the gsfn team!
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Inappropriate?Glad to hear it! As you can imagine, spam is part of my average day, but I will triumph.
I’m glad
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Inappropriate?Hi Eric,
I reported this the other day but it still appears on our company's forum.
Can you please have it deleted as it has absolutely nothing to do with our product?
http://getsatisfaction.com/outbrain/t...
Thanks,
Kate
Outbrain -
Inappropriate?Kate, thanks for pointing this out. We try to be prompt about responding to flags, but it sometimes takes a few days. There can be quite a few of them.
Just so you know, our company Moderation Tools allow you to immediately remove content like this yourself. More info about those are located here: http://getsatisfaction.com/premium
Thanks for your patience!
The company thinks
this is one of the best points
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Inappropriate?Hey Eric,
We had a spam post a little while ago and the report button isn't working. Can you remove it?
http://getsatisfaction.com/dropio/top...
Thanks,
Peter F.
drop.io
I’m always confident that GetSat will bring the Sat.
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Inappropriate?Is there a way to handle spam in the comments attached to posts? The "Inappropriate?" option only exists at the post level and not the post comment level. -
Inappropriate?This is a good point, Andrew. We usually recommend people just mark replies as Inappropriate and include a note. We check them all out, so we'll see it, but I definitely see your point.
