What is the difference between the free and basic plan?
I think that on the pricing chart the free plan should be compared. What is the difference?!
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Inappropriate?Hi Cody,
We know we need to make this clearer on the web site. Right now, it's a bit hidden. On this page http://getsatisfaction.com/pricing if you scroll down you'll see this list of what's included in the free version:
Every plan has all of these core features:
Shaping the Conversation
* Structured content creation
* Setting the status on any given topic
* Monitoring and responding to Twitter posts
* Direct customers to the community *before* they email you
* Map insights through sentiment analysis
Providing Expertise
* Ability to set employee status
* Designate official responses
* Make company updates
* Send company messages
Specifically, you can:
- have unlimited employees participating and manage their role status from the Admin section [http://getsatisfaction.com/getsatisfa...]
- you can update your company details (description, logo, external links) [http://getsatisfaction.com/getsatisfa...]
- you can add & edit your products and services [http://getsatisfaction.com/getsatisfa...]
- you can add widgets to your web site [http://getsatisfaction.com/getsatisfa...]
- you can monitor Twitter via our Overheard feature [http://getsatisfaction.com/getsatisfa...]
- you can set the status on topics [http://getsatisfaction.com/getsatisfa...]
- you can mark a reply as a company answer and have it stick to the top of the page (as I've done with this reply) [http://getsatisfaction.com/getsatisfa...]
- you can make Company Updates and set a Company Message [http://getsatisfaction.com/getsatisfa...]
Here is a list of several "help" topics geared for companies: http://getsatisfaction.com/getsatisfa...
I hope that helps!
The company and 3 other people say
this answers the question
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Inappropriate?Is the widget still free?
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Inappropriate?You bet! Free!
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Inappropriate?Hello everyone,
My company is considering on suscribing to one of the 2 or 3 most expensive plans.
Can you tell me what really makes the difference between the most expensive one and the others?
Thank you!
I’m thankful
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