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What is the visitor limit for each package level?
I can't find the visitor limits for each package level. Can you please direct me to this information? I need to find a customer support tool and am evaluating the service for my organization. Thanks.
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This reply was removed on 07/31/09.
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Inappropriate?Hi Lisa,
We are not rate limiting based on number of users. Please let us know if we can help you any further in determining the package that is right for you!
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this answers the question
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Inappropriate?Actually Amy, the question is not entirely answered. This statement from the Features and Benefits page (http://getsatisfaction.com/features) raised the same question for me:
"How do you calculate unique customers?
Individuals who visit your customer community in Get Satisfaction are tracked by a cookie. In any given month, each customer will be counted only once toward your limit, even if they view many topics over multiple sessions."
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Inappropriate?Hi JudiS~
Yeah, sorry about that. Those FAQs need to be updated. We no longer have a visitor limit. Thanks for pointing that out!
EMPLOYEE
