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when I try to signup, I get "emails is invalid" even tho my email is in user@domain.com format
I can't signup because of the "emails is invalid" error, my email is in user@domain.com format. Also, when I try to use my twitter account I get a "sweet" msg saying the account was found, but no other information on how to use that profile...
I’m frustrated
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The more people who report this problem, the more it gets noticed.
The best solution from everyone
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This is now fixed. 5 months later... I'm not particularly enthused about my response time on this one.
The company says
this solves the problem
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Inappropriate?I finally was able to signup by upgrading a one-time post, then using the "Want to enable your account for more Satisfaction?" screen to create my username/password. I tried following a email confirmation link but that didn't work... kept getting invalid email but the other route seemed to work. Yay, I have an account now!
I’m thankful
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Inappropriate?I'm glad you're so resourceful and were able to figure it out. You probably got the original email is invalid message because you had used that email for your one-time post. We're working on cleaning up that upgrade process so it's more intuitive. Also, we've been having some buggy-ness with it. Thanks for reporting your issue and your resolution!
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Inappropriate?This is now fixed. 5 months later... I'm not particularly enthused about my response time on this one.
The company says
this solves the problem
4 Comments Add a comment
This solves the problem
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Scott,
I get a related error message ("There was an error saving notification preferences - emails is invalid") when I try the add/change/delete e-mail function.
Emails is invalid -
Cameron, one of our other developers, is going to follow up and track down the solution. Expect him to report back here.
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Bravisa FAQ, I'm pretty sure that the reason you are seeing that (admittedly poor) error message is that you're attempting to add an email address that is already in our system. I've corrected the code that delivers that error message and it will go out with our next deploy. Meanwhile... I would check the inbox for the email address you are trying to add. I'll bet there's already some email from Get Satisfaction there. :)
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Thanks Cameron. That looks like the problem.
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