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When trying to log into my company's admin i get "AccessDeniedError"
I just got my acceptance email about confirming my company, but when I click on the "Admin" link to start working on it, i get "AccessDeniedError" in a scary red box. Any help?
I’m frustrated
2
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The more people who report this problem, the more it gets noticed.
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Inappropriate?I think this may be because you are not signed in. Can you go to the home page and try to sign in? Or, do you believe you are already signed in?
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Inappropriate?So I logged out, then logged in again...once with each of the two email addresses that I have set up. Once I'm In, I clicked that link and came up with the same error. Also, if I go to my "Account Settings" and then click on "My Companies" it says that I don't have one configured...
Still kind of confused!
I’m anxious
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Inappropriate?Matt, can you go into your account page and click on Email & Notifications? From there, you can "verify" both your user and claim e-mail. You need to verify both, I believe.
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Inappropriate?EDIT: Ok, got verified...I think it was simply my email client fudging up the link. But even though I'm verified with both emails, the link still doesn't work...it also still doesn't appear in "My Companies"
I am trying to - first off...it was sent to my spam filter. After that I have clicked Verify a few times on my secondary email address and have constantly gottten:
"Sorry, the email confirmation link you followed was expired or invalid."
I've tried multiple times now and nothing's working...any clue?
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Inappropriate?I'm looking into it, Matt. I'll let you know when I have some further information. Sorry it's not working!
1 person says
this solves the problem
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Inappropriate?Matt, I think you may have stumbled on a bug, and we're looking into it. But, I believe I have solved your problem by manually adding you as an admin. Let us know if you still get errors.
1 person says
this solves the problem
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Inappropriate?Eric, hopefully you guys can squash this bug soon...but yes, you took care of the problem...I can now get stuff done! Thanks!
I’m content
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Inappropriate?Every time I try to access the admin/details page I get AccessDeniedError, even when I already got the email stating I 'successfully claimed' my company. Also, I'm redirected to the http://getsatisfaction.com/session/new page (although I'm not really logged out, because I can still access http://getsatisfaction.com/me).
So, the above mentioned bug seems still to exist!
I’m frustrated
2 Comments Add a comment
This solves the problem
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Hmmm. Let me check on this and get back to you. -
PvL: You should have access again. Give it a shot and let me know if it doesn't work!
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1 Comment Add a comment
This solves the problem
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Any time!
EMPLOYEE
