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Where are the features described?
Where can I read a description for each of these bullets?
Every plan has all of these core features:
Shaping the Conversation
Structured content creation
Setting the status on any given topic
Monitoring and responding to Twitter posts
Direct customers to the community *before* they email you
Map insights through sentiment analysis
Providing Expertise
Ability to set employee status
Designate official responses
Make company updates
Send company messages
Every plan has all of these core features:
Shaping the Conversation
Structured content creation
Setting the status on any given topic
Monitoring and responding to Twitter posts
Direct customers to the community *before* they email you
Map insights through sentiment analysis
Providing Expertise
Ability to set employee status
Designate official responses
Make company updates
Send company messages
I’m annoyed it's so difficult to find info about what the product does and how it will help me use customer feedback to drive development.
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Inappropriate?Hi, Grey. There's not a deeper level to that page that has accompanying -- and parallel -- copy that outlines every one of these bulleted features. But, we'd absolutely love to chat with your or do our best to relay the details of how our system works. We have some additional marketing information on that page you reference, but we can certainly do more.
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Inappropriate?Hi Grey,
This topic might shed further light on what is included in the core features which are part of the free service and the baseline for all the paid packages.
We also are working on some much more informative content for those product information pages.
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