Widget should show required fields or customize error message.
When entering a comment from the widget, the end user is prompted to "Sum it up with a short title" but it's not intuitively marked as a required field. When the user submits with this field empty, an error is thrown but the error message is fairly generic and doesn't tell the user that they've skipped a required field. ("There was a problem sending your feedback. Please try again.")
Possible solutions might include:
- a simple highlight or mark on the required fields
- a customized error message or one which tells the user to check his/her fields before trying again
Possible solutions might include:
- a simple highlight or mark on the required fields
- a customized error message or one which tells the user to check his/her fields before trying again
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The company has this under consideration.
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Inappropriate?Great point. We should include more detailed error messages on this widget. I'll see if that's something that we can fit into the schedule.
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Inappropriate?Especially a clearer message than "There was a problem sending your feedback. Please try again." That really threw me off as a new user.
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