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The email from GetSignOff is going into some clients spam folders
I have set a number of clients up in the system...Most are working great...However, a few of the clients have not received their passwords...I set a test account up and used a Yahoo! e-mail address...Turns out that the emails are going into Junk Mail or Spam folders...Any way to stop this???
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Thanks
I’m undecided
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Inappropriate?I would say that there is no solution to avoid this, because it don ́t depends on getsignoff - it depends more on the Mail-Service, as well on the Client ́s Spam Filter. If a Mail is coming into the spam folder just declare it once that it is no spam and all upcoming mails will going into the main inbox.
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Inappropriate?We are investigating this, there may be a couple of things we can do to help this, but this will always be a potential problem. For now it would be best to advice all clients to check junk mail folders.
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