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Interface Interference!!!
The user interface for the go daddy site is busy and confused. Every screen has to much information / to many entry points. A cleaner streamlined site would improve daily use of the site. Is anything being done to improve the site?
I’m distracted
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Inappropriate?Thank you for taking the time to share your feedback on the redesign/interface of GoDaddy.com.
Go Daddy's recent redesign process was nine months in the making. If you are having difficulties, we invite you to take a tour of the new layout. You can access the tutorial by clicking "View Quick Tour" under About Go Daddy on the home page.
We considered extensive user input and countless rounds of usability testing to develop the new design. If you have any specific feedback, please send it to president@godaddy.com and we will make sure it gets in to the appropriate hands for review.
Please know, our goal is to continue improving our products and services for all our customers.1 Comment
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This solves the problem
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To articulate; the information heirarchy or lack there of makes it difficult to take actions on the items in my account--the primary reason I have logged in! On the home screen of my account it shows: Webmail, Calendar, Connections, Auctions all of which are services I don't use. The main area of my account home page should lead me to the things I can take action on.
The other major issue I have is that the entire user interface is geared towards selling more service to me rather than letting me manage my existing service. For instance when logged in I can click the second level navigation item "Domains" under "My Products" and I get a list of additional services I can add to my account rather than a list of actions I can take to manage my domains.
So while the company may have gone through "countless rounds" of usability test, it's hard for me to think that they were geared towards selling rather than enabling
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