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Unbelievably poor services..Server down on the second day of purchase.
I purchased my hosting account with Go daddy two days ago, and their server down on the second day. It has been more than 24hr already (until this moment), took them more than 10hrs to reply my first email saying they will have another team to look into it. I want to cancel my hosting account and get a refund now. It is totally unbelievable, If they are not going to reply emails then why do business with international clients? I am not in the US and not going to spend money on expensive phone calls without promise of resolving the problem. Isn't that what the internet or emailing are for??? And how long do I have to wait for their server to be up again?? Why do I have to pay for their mistake?
I’m angry & frustrated
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Plans starting at $19/month
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Inappropriate?I will give them another 10hrs to reply my second email before I really press the cancel button.
I’m still angry
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Inappropriate?Finally the server is up and running again. However, they didn't explain why it was down. They wiped off everything from my hosting server even my backup databases. Beware of this company.
I’m frustrated
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Inappropriate?Sorry for any inconvenience this has caused. We'd really like to review this. In order for us to do so, we will need more information to help identify the account. Please reply with non-sensitive information so that we may locate the account. For example, a domain name in the same account as the server, the primary IP address of the server, or a domain hosted on the server.
Once this information is received, we will take a look and get in contact with you directly.
The company says
this solves the problem
EMPLOYEE
