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More CSV Upload Hints

Thanks to everyone who has been giving us feedback. I wanted to try to combine some feedback in this support post dealing with CSV file upload failures. Here are a few hints to ensure your upload succeeds:

Using a "\" symbol to escape a quotation mark (") inside a given field
This situation occurs when a value inside a field contains quotation marks which are meant to be entered into the application, such as "Large" Fountain Drink. Attempting to escape the quotation marks (\"Large\" Fountain Drink) causes the parser to fail. To properly insert this value with the quotes, use double quotation marks instead (""Large"" Fountain Drink).

Redundant spaces in a CSV file
Make sure to remove extra spaces between values in your CSV file. Commas used to separate values shouldn't be followed by an additional space. For example:

["User_ID","Name"] is OK, but
["User_ID", "Name"] is wrong (note the additional space)


Thanks to your feedback, we have identified these trouble spots, and we are working hard to remove them from the application. Thanks for your patience and support.
 
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