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Maps verification name length limit too short

In Google Maps / local business center when you validate your listing by post there is a field for Contact name - but it has a limit of only 20 characters. In large organisations where there is a central post room it is necessary to use this field so that the postcard with the PIN number gets to someone who knows what to do with it. But this is impossible with only 20 characters.

This is particularly important because the postcard will be sent to the old address, which may be incorrect - you might be wanting to change the incorrect address, but this can only be done by validation.

It's also disrespectful to people with names longer than 20 characters.
 
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