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Why can't I turn off conversation threading in gmail; it's fatal for my business!
Emails of information for non-related clients are clumped together because they come from the same source, making it easy to miss new, important info emails and impossible to dump all the duds without also deleting the few important ones. If conversation grouping can't be turned off and on by the user or eliminated, I have to dump Gmail, as have many others I saw on another website who also bitterly complained about this threading feature (bug?)
I’m frustrated
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Tell me when someone solves it.
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The more people who report this problem, the more it gets noticed.
The best solution from the company
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Hi Cupcake,
I'm sorry that you're unhappy about how Gmail conversation view works presently. I know that the team always welcomes feedback (http://mail.google.com/support/bin/re...), and you can now also use IMAP with the software or service of your choice (at no charge from Google); for instance, you could choose to access your Gmail messages via the open source program Thunderbird, which allows you to choose threaded and unthreaded styles for your message view.
The company and 11 other people say
this solves the problem
The best solution from everyone
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I have the same problem. I found this page a few minutes ago:
http://mail.google.com/support/bin/re...
It lets you make a suggestion for new features.
Look under "Organization", then select "Conversation View changes".
There you'll find:
"Turn Conversation View off"
"Ability to add or remove messages from conversations"
"Filter or label a message within a conversation"
I selected all these, and sent them the request.
Hopefully many others will do the same.
5 people say
this solves the problem
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Inappropriate?I don't like that this is over 2 years old and still a problem, and I don't like that it is already marked as solved when the solutions here are just work-arounds (using thunderbird isn't a solution for me: I lose my calendar feature and to-do task widget without gmail open in my browser as well, and changing the subject line is not only an extreme inconvenience as it will get confusing what the emails are about, but in many cases an impossibility - such as when I am forwarded automated e-mails from my e-business which cannot change the subject line). Tell me again why this is marked as solved?
This is THE ONLY problem that is keeping me from using gmail, and I really loved it so if they would just fix it already, I could have the perfect mail client. It used to be an option, so it's not like it would be asking them to do that much. Why was it even taken away as an option to begin with? In general, it seems you would want to offer your customers as many options to customize their preferences as possible...
I’m ticked off.
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Inappropriate?@wykananda
I am not sure if you work for Google, but I find it strange someone who likes conversation threading would come to a support thread where people who do not like conversation threading are here to express to google why they would like the option to turn the F****ng thing off!
A lot of what you say about Yahoo is false, and I personally FAR prefer the new Yahoo calendar (beta) to google calendar.
Support on google is absolutely non existent. I have had several direct exchanges with yahoo.
Yahoo is developing new stuff all the time, not to the degree of google, of course, but I am happy to pay £10 a year for a yahoo mail plus account, and Im sure others are too.
Gmail has no features which are of any interest to me. I want a mail programme to have folders on the top left, messages to the right, and a reading pane below. Full stop. If google cannot provide that, I will go elsewhere, hence Yahoo.
Saying one should get used to the way Google works is, for me, like telling someone who has had an arm chopped off to get used to it, there are some advantages. YOU may not see it that way, but I DO.
But its weird you, who LIKE the way it is, would spend ANY time here. Its not like if they provide conversation threading as an option they would then be taking something away from YOU... so why are you here, you clearly disagree with all these people who want a thread-less mail option...
Mark.
I’m resigned
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No offence intended Mark but if "Gmail has no features which are of any interest to me" then I think you are clearly wasting your time on this thread which is for GMail users unsatisfied with a single missing option in GMail they would like to see included.
I'm glad your experience with Yahoo has been a good one. I wish I (and a great many others - search the net) could say the same. I hardly think that deserves calling my statements false - they are quite truly my very real experience! Yahoo email reminds me of a slightly glorified Squirrel Mail. If that suits users and they enjoy the Yahoo approach to the webverse and business in general, than I am very happy for them :) However, for me it leaves much to be desired.
Mark, I never meant to imply that I disagree with the adversity some have for 'conversation threading'. What I did intend to imply is that some of the frustrations I see that people have with GMail are often from a lack knowledge of this great tool.
I'm sorry if any of my comments upset you or come across to you as insincere. This is not my intention. Be well and I will be happy for everyone here if the feature they are looking for is added to gmail. Perhaps YOU may even find a feature of interest to you that you didn't know was there before if you look around - Offline webmail for example - try that with Yahoo ;)
Wykananda -
No offence intended Mark but if "Gmail has no features which are of any interest to me" then I think you are clearly wasting your time on this thread which is for GMail users unsatisfied with a single missing option in GMail they would like to see included.
I'm glad your experience with Yahoo has been a good one. I wish I (and a great many others - search the net) could say the same. I hardly think that deserves calling my statements false - they are quite truly my very real experience! Yahoo email reminds me of a slightly glorified Squirrel Mail. If that suits users and they enjoy the Yahoo approach to the webverse and business in general, than I am very happy for them :) However, for me it leaves much to be desired.
Mark, I never meant to imply that I disagree with the adversity some have for 'conversation threading'. What I did intend to imply is that some of the frustrations I see that people have with GMail are often from a lack knowledge of this great tool.
I'm sorry if any of my comments upset you or come across to you as insincere. This is not my intention. Be well and I will be happy for everyone here if the feature they are looking for is added to gmail. Perhaps YOU may even find a feature of interest to you that you didn't know was there before if you look around - Offline webmail for example - try that with Yahoo ;)
Wykananda -
Inappropriate?for Linka.fox and others. I look at it now as a plan to get people to use their new GWave that has threading and lots of other features and they think threading is wonderful. Seems their vision of perfection does not include the option of turning it off. that is too bad.
right now I forward my Gmail to my Outlook as long as I am home and deal with gmail only when I travel (leaving the forwarding mail to deal with after I get home. I change the subject so as to keep messages separate though. It is a work around but overall like it better than the other options. -
Inappropriate?@wykananda
I use email for email. I am not interested in the chatting and other stuff you mention as "features" of gmail.
the new look yahoo mail is absolutely beautiful. It has a much more powerful attachment facility than gmail, and looks like an email programme, and has a very elegant graphic design - not a smudged mess of text like the gmail interface.
not having a preview panel is another awful aspect of gmail, that it takes you from your message view when you click on a message... then you have to navigate back to see your messages again... an unnecessary step an messy IMO.
the only reason i want gmail to work as I would like it to work is that it has the fastest searching abilities.
so do you work for google?
I’m bored with google
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:sigh: Hey Mark, never did mention the chatting feature but thanks for pointing that out. Try holding the Shift key down when you click on a GMail message header - you'll be pleasantly surprised. It would be "nice" to have a split-view option but definitely non-essential IMHO. Please check out the Themes feature in the "Settings" link at the top right - some themes even respond to the time of day, weather, and season based on your location.
Any tool is of limited worth if one does not spend the time to learn how to use it. While there is room for improvement, I would loath having to go back to working without some of "all" the features you don't seem to have a use for (convergence of my 5 (other) email accounts / offline access / IMAP / powerful filtering / GApps ...). So GMail for me - Yahoo for you. Problem solved!
Work for google? hmmm - If you really must feel the need to go there - sigh - I suppose we could just as easily turn the table and ask whether you have some investment in Yahoo you wish to protect - but we are both bigger than that thankfully ;) -
:sigh: Hey Mark, never did mention the chatting feature but thanks for pointing that out. Try holding the Shift key down when you click on a GMail message header - you'll be pleasantly surprised. It would be "nice" to have a split-view option but definitely non-essential IMHO. Please check out the Themes feature in the "Settings" link at the top right - some themes even respond to the time of day, weather, and season based on your location.
Any tool is of limited worth if one does not expend some effort to learn how to use it. While there is room for improvement, I would loath having to go back to working without some of "all" the features you don't seem to have a use for (convergence of my 5 (other) email accounts / offline access / IMAP / powerful filtering / GApps ...). So GMail for me - Yahoo for you. Problem solved!
Work for google? hmmm - If you really must feel the need to go there - sigh - I suppose we could just as easily turn the table and ask whether you have some investment in Yahoo you wish to protect - but luckily we are both bigger than that ;) -
Inappropriate?@wykananda
you sure do a lot of sighing!
i use imap on yahoo, and via my WMPhone too.
there is plenty of great flitering on yahoo, you can create FOLDERS (remember those?) and filter different pop accounts into account folders (try that with google!)
i prefer the yahoo apps to google, especially the calendar which is more responsive and has a fantastic zoom feature. (but we are talking about MAIL, not about chatting or conferencing or turning a Fugly interface into something a little less vile by having a pretty banner on top)
Yahoo has a far better design that Google, more user friendly and more logical. Google is faster.2 Comments Add a comment
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Not the place for arguing which email client is better. Come on, guys.
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Mark, G's Labels are FAR more flexible and faster to use than folders and you should be embarrassed to even mention yahoo filters. Not only that, but you even get the luxury of paying for some of the so-called advanced features (that are all free in G) in your beloved Yahoo - and sometimes they might even work properly :sarcasm:!
You win. Best of luck with your YMail. As for me, I can't afford to waste my time with that half-baked, watered-down, pay-for-this-and-we'll-give-you-that sometimes-working grannymail. You obviously have a better time with it and I am glad for you.
It's G for me - hands down.
Now can we please stop this, we are upsetting linka.fox!
[ i managed not to sigh this time :) ] -
Inappropriate?You should have the option of shutting off conversation threading on a per email basis or altogether. Period.
I love Yahoo mail and have been with them for many years. I have a gmail account for Google services and as a second email. There are many features I like in both.
Use whatever works for you and stop the spitting contest. It's off topic. Start your own problem regarding which one is better and knock yourselves out.
BTW, thank you Mark and wykanada for pointing out features of both that I will now use.1 Comment Add a comment
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...and Jennifer too!
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Inappropriate?Here is a link to a petition to add the "non-threaded conversation" feature to gmail. Looks like they still need a lot of signatures so go sign it and pass it on!
http://www.petitionspot.com/petitions...
I’m indifferent
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YEAH!! Maybe a grassroots effort will have positive results. I signed the petition to make "non-threaded conversations" an optional feature.
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Inappropriate?I think the fundamental issue is that gmail is not focused on business users. I just started to forward my business email domain to gmail because my yahoo small business account has recently exhibited very poor reliability, and have discovered that while gmail is currently more reliable, its features are so poorly adapted for business use as to be unusable.
I am going to stop forwarding my business email to gmail and go somewhere else. When I find a service I like, I will move my domain there. But gmail isn't it, that I already know after 3 weeks on it.
I’m frustrated
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You will need to be specific. Empty accusations are of little value to anybody. I use it daily for my business have only found it to be a benefit.
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Inappropriate?@wykananda
Accusing people of making "empty accusations" when they are clearly frustrated, annoyed and disappointed with gmail is of little value to anybody.
You like conversation threading. This thread is for people who do not like conversation threading adn would like google to change that feature.
Why do you spend so much energy trying to prove you are right. Please do us a favour and go away.
Thanks very much,
Mark.1 Comment Add a comment
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Dear Mark, this forum is about stating and solving problems; writing "I don't like GMail" with no explanation as to why will not help any of us get any closer to a solution and only serves to spread F.U.D.
Please do your best to keep your entries civil and meaningful. You could start by signing the petition mentioned a few posts ago.
[mark palmos writes "Please do us a favour and go away." ]
I wasn't aware that you had multiple personalties. I send my regards to all of them. :)
Be well. -
Inappropriate?@wykananda
I am not sure if you work for Google, but I find it strange someone who likes conversation threading would come to a support thread where people who do not like conversation threading are here to express to google why they would like the option to turn the F****ng thing off!
A lot of what you say about Yahoo is false, and I personally FAR prefer the new Yahoo calendar (beta) to google calendar.
Support on google is absolutely non existent. I have had several direct exchanges with yahoo.
Yahoo is developing new stuff all the time, not to the degree of google, of course, but I am happy to pay £10 a year for a yahoo mail plus account, and Im sure others are too.
Gmail has no features which are of any interest to me. I want a mail programme to have folders on the top left, messages to the right, and a reading pane below. Full stop. If google cannot provide that, I will go elsewhere, hence Yahoo.
Saying one should get used to the way Google works is, for me, like telling someone who has had an arm chopped off to get used to it, there are some advantages. YOU may not see it that way, but I DO.
But its weird you, who LIKE the way it is, would spend ANY time here. Its not like if they provide conversation threading as an option they would then be taking something away from YOU... so why are you here, you clearly disagree with all these people who want a thread-less mail option...
Mark.1 Comment Add a comment
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Bye Mark(s). May your inbox be forever free of junk mail. ;)
