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How do I import data from Basecamp?
I have a free account at the moment (testing out GoPlan), but have had no luck importing my Basecamp data.
I use OpenID for Basecamp, but if you need it, they give you a "special username/password" to use with third party apps (which I've done successfully in the past). And just to be sure, I changed one of my accounts to use a regular username and password, but that didn't work either.
I've tried importing data from Basecamp accounts with 30+ projects, and then tried importing from a different account with just a single project. No luck with either.
I've also tried the Basecamp URL with and without the http:// or https:// - no dice either way.
Here's the error message:
Any thoughts on why this would be an issue?
I use OpenID for Basecamp, but if you need it, they give you a "special username/password" to use with third party apps (which I've done successfully in the past). And just to be sure, I changed one of my accounts to use a regular username and password, but that didn't work either.
I've tried importing data from Basecamp accounts with 30+ projects, and then tried importing from a different account with just a single project. No luck with either.
I've also tried the Basecamp URL with and without the http:// or https:// - no dice either way.
Here's the error message:
Any thoughts on why this would be an issue?
I’m confused
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Inappropriate?Hi Matt, are the credentials you are using, correspondent to an Admin user in Basecamp?
Is the API access activated on that Basecamp Account ?
Please check those out and reply if you still have problems!
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this answers the question
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Inappropriate?Admin user: yes for both accounts.
API: Yes for the 30+ project account, but No for the 1 project account.
I enabled it (can't believe I forgot about that) and it seems to be working! Nice.
Thanks for the quick reply. One thing you might want to mention is that you can't import from an account with more Basecamp projects than are in your GoPlan account. Or, even better, let me choose which projects I want to import (I think Harvest allows you do choose projects on import).
Thanks again!
I’m thankful
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Inappropriate?Hi Matt, i'm glad we managed to sort things out!
You are correct, i should have mentioned the issue with the projects limit, but since you get a different error message when you try to import a basecamp account that will surpass the Goplan subscription limit, i thought that wasn't the case! (is this the case on your 30+ projects company?)
By the way, if you have non-active projects on Basecamp, they won't count for the limit count in Goplan!
Thanks for the feedback, Matt we will definitely look up that "project selection on import" feature and assert it's cost / benefit ratio :)
I’m happy
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