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Why can't I set permissions and import basecamp data?
Hi,
Just signed up for the trial for GoPlan and think it looks great....2 questions though that I'm struggling with...
1. How do I (Account Admin) set user permissions for the people I invite to the project?
2. How do I import my basecamp data...I know there's a thread here about that but I tried the advice (enable basecamp API, make sure you're the admin and that the import data doesn't have more projects than is supported in your plan)...still no luck.
Any help would be great!!
Just signed up for the trial for GoPlan and think it looks great....2 questions though that I'm struggling with...
1. How do I (Account Admin) set user permissions for the people I invite to the project?
2. How do I import my basecamp data...I know there's a thread here about that but I tried the advice (enable basecamp API, make sure you're the admin and that the import data doesn't have more projects than is supported in your plan)...still no luck.
Any help would be great!!
I’m frustrated
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Inappropriate?Hi Luke, as stated in the email we sent you, the problem you were experiencing with the Basecamp Importer was tied to the Basecamp's API SSL encryption, and was fixed a few hours ago!
Regarding the user permissions:
- Right now, there are 3 types of users: Admin, User, Collaborator.
- Collaborators only have access to the projects they are specifically added to.
- Users have access to all projects
- Only admin can access the Edit Company area and create projects and add users.
We are aware that some of our users need finer grained permissions, and we are figuring out the best way to implement those in a way that it doesn't affect the overall simplicity of Goplan.
The company says
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