Regional Spot Moderators
First off, I'm really happy you guys gave spot creators the ability to nudge spots in the web interface. That really helps in correcting user/gps errors...if the creator cares enough to do so. I've noticed (at least around here) that some of the spots have been carelessly placed, or that the name isn't right, or they have duplicated an existing spot, etc...
Currently, there's no way to correct these issues except to come report them here. Also, if there WAS a way for users to report an inaccurate or bad spot from the app, your team would probably be inundated with these requests.
The suggestion I have is that you enlist a team of anonymous trusted volunteers to help maintain the spots within their own city/region. If you had a "Report an Error" button on each spot, users could submit reports of inappropriate/duplicate/inaccurate spots. The form could send an email directly to the moderator for that region. These moderators should (like the spot creators) have permission to change the name/category/description and nudge the location of a spot within their region. For reports of duplicate spots, these volunteers could pass the details on to the Gowalla team with exactly how to handle the duplicate (which dup has the correct location, name, etc). I've enjoyed playing with Gowalla here and would gladly volunteer my time to help cultivate the spots here in Columbia, SC and I'm sure there are users in each region who you could trust to do the same.
With that...here's a couple duplicates I've noticed here this week:
Chili's
http://gowalla.com/spots/43307
http://gowalla.com/spots/44521
MVista & MCafe (Should be MVista)
http://gowalla.com/spots/41379
http://gowalla.com/spots/28157
Currently, there's no way to correct these issues except to come report them here. Also, if there WAS a way for users to report an inaccurate or bad spot from the app, your team would probably be inundated with these requests.
The suggestion I have is that you enlist a team of anonymous trusted volunteers to help maintain the spots within their own city/region. If you had a "Report an Error" button on each spot, users could submit reports of inappropriate/duplicate/inaccurate spots. The form could send an email directly to the moderator for that region. These moderators should (like the spot creators) have permission to change the name/category/description and nudge the location of a spot within their region. For reports of duplicate spots, these volunteers could pass the details on to the Gowalla team with exactly how to handle the duplicate (which dup has the correct location, name, etc). I've enjoyed playing with Gowalla here and would gladly volunteer my time to help cultivate the spots here in Columbia, SC and I'm sure there are users in each region who you could trust to do the same.
With that...here's a couple duplicates I've noticed here this week:
Chili's
http://gowalla.com/spots/43307
http://gowalla.com/spots/44521
MVista & MCafe (Should be MVista)
http://gowalla.com/spots/41379
http://gowalla.com/spots/28157
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Along these lines, I think it might be useful to have the ability to edit a spot be gained by someone else who checks into that place more. I mean - if the person who created a spot has only been there once, and you have checked in there 30 times, I'm pretty sure the 30 times qualifies you to nudge the marker, fix the name, or add a description.
I've noticed that here in Columbia, MO - some places were created by people passing through, or who were here for a college game or something - and they aren't completely accurate.
Not sure exactly how the mechanics of it would work, but something along the lines of an amount of check-ins or maybe being in the top 5 for a place or something.
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Inappropriate?Thanks for all the awesome ideas and info, Jason! We're definitely considering this and other ideas for making it easy to improve spots.
Until we release more tools, feel free to post changes/improvements here or shoot us an email. We'll get the spots you mentioned here merged shortly. -
Inappropriate?Along these lines, I think it might be useful to have the ability to edit a spot be gained by someone else who checks into that place more. I mean - if the person who created a spot has only been there once, and you have checked in there 30 times, I'm pretty sure the 30 times qualifies you to nudge the marker, fix the name, or add a description.
I've noticed that here in Columbia, MO - some places were created by people passing through, or who were here for a college game or something - and they aren't completely accurate.
Not sure exactly how the mechanics of it would work, but something along the lines of an amount of check-ins or maybe being in the top 5 for a place or something.
5 people think
this is one of the best points
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We've played around with some stuff like this and I wouldn't be surprised if you saw us implement this in short measure. It's a nice stop-gap until we officially commission some sort of moderator status. -
Inappropriate?I really like Zach's idea. It's a nice simple mechanic that would require very little coding, although I'd say it shouldn't be based on who has checked in most, rather who has checked in there regularly. If there are 4 people who eat lunch at the same twice a week i see no reason they shouldn't all be able to tweak it, if needed, after a couple months. Also, i see no reason they should loose this ability if they stop going there, because they're obviously pretty familiar with the place even if they don't go there much anymore.
As for Jason's suggestion:
I think every regional editor getting an e-mail when there was a suggestion would get annoying fast. Maybe a nightly e-mail telling regional moderators there were, for example, 4 renames, and 2 nudges, and 3 dupes needing moderation and to please go to the regional moderator dashboard to help.
I'm thinking that people should get regional moderator invites only if they are regular users and there aren't already too many moderators in the area. If someone stops using gowalla or moderating they could loose their moderator status after a warning.
I’m hoping something like this gets implemented soon.
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I'm happy to be a regional moderator - and wouldn't mind the emails (however they arrive). As they say, 'every little helps'. -
Inappropriate?It would probably be able to automate some of this nudging as well - by logging the position of each one checking in to a location both the size and center of it should be guessable by Gowalla itself.
What the simplest kind of "position-moderatosr" would need to then is just to approve or disapprove of the Gowalla site's own suggested nudge.
I’m excited
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Inappropriate?This assumes that most people walk right up to a place when checking in. However, I suspect there are quite a few people like me who will check into a place that shows up as they're walking down the road, frequently on the other side of the road. And then you've got larger places like malls and large parks where people could check in anywhere in a large radious
Simply put, you've got far too many data points that don't approximate the center of the location to have an automated nudging. It's a good idea though. -
Inappropriate?It's true that for some (perhaps even many) spots the geo positions of the check ins won't be evenly distributed around the center of the spot - so all such automated suggestion would need heavy moderation/validation to ensure that they're improving the position and/or size of the spot.
Such validation could be crowdsourced though - letting all users who have checked in to that location at least once vote on whether the suggested nudge is an improvement or not. -
well yes it *could* be crowdsourced, but why go to all the trouble of writing the mechanisms to support that when we've got Street Team Elite being ramped up and Josh's comment that they might implement Zach's idea of letting people who check into a place frequently have the power to tweak it.
Those are much easier to implement and manage than automating AI nudging and writing a voting system for it with a filter that just allows people who've checked in there to vote on an AI thing that may only be better but still not accurate. With Street Team Elite you've got an accurate adjustment, ditto for people who check in regularly and care enough to fix it. -
Inappropriate?As a relatively new user, I'd just like to make a couple comments on the issue. As I look at the map around me, I see LOTS of spots that are off by varying amounts...100 feet...500 yards. There is a lot of cleanup to do to make the spots really accurate. I couldn't check in to my favorite local sandwich place because the spot creator put the spot in the major road outside the strip mall area, missing the building with its radius entirely.
It would be so easy for me to look at the map of my area, and move the incorrect spots right where they need to be. I could adjust 10 of them in just a minute or two.
But the way you have to do it now guarantees that I won't be making the effort. I would have to create a post and list the spot and describe the correction and wait for someone else to hopefully get the correction right. It would take more time to document one change than go in and fix 10 of them.
So my question is, why can't anyone move a spot? At least within a certain small radius. Like Google Maps...you can move any marker. If it is moved too far, it automatically gets submitted for review before it is accepted.
I guess the reason is that it's feared that people will screw up the locations, but I don't think that would happen. What is the motive? Users can create spots now, and that can be done wrong as it is.
Or at least maybe users could earn their way into editing status by the number of check-ins or spots created, or something.
Anyway, being able to adjust the local spots would give me the ability and incentive to make the experience better for me and everyone else who uses Gowalla in my area. I really think it would be an improvement. I simply can't use the current process to get all the spots fixed. -
I am right there with you. I too could easily spend an hour a day fixing spots around town. Gowalla has the Street Team Elite which gives certain users the ability to edit. I've asked to be a part of this but have never heard anything. I don't know if you have to reach a certain level or something. But I agree with you on what would be the harm of giving everyone the power to edit. It's worked for Wikipedia. No one is going to intentionally mess things up. At least titles and locations should be editable anyone.
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