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GrabUp simply does not work

GrabUp simply... doesn't work. I take a screenshot and it does nothing at all. This is a paid for version.

No "magic" happens whether I use the default settings or an FTP depository I've set aside on my server. When I hit cmd-V to paste anywhere else, I simply end up pasting whatever was in my clipboard before.

If it makes any difference, I use the shortcut ctrl-shift-S to take screenshots. However, I have tried reverting the shortcut to cmd-shift-4, and this has made no difference even after restarting GrabUp.
 
sad I’m vexed
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