can;t tell weather my order went through
i just tried buying today's deal. i entered all the information and thought i had set up an account. i then was lead to a sign in area where my email and password was already entered. i hit enter and it told me my account doesnt exist. i tried redoing the procedure two more times. i don't see a sign in link on the general page. i really want this deal. what do i do now.
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Inappropriate?Hi Michelle,
It is hard for me to see exactly what is going on without your email address to check on your account. If you email it to me at groupon@thepoint.com I will try to get to the bottom of this. One other thing you can try is to click on the link on the homepage that says "Trouble buying today's Groupon?" right underneath the box where you sign up, and see if you can sign up from there.
Send me a direct email and we'll try to get this sorted out right away and make sure you can get the Groupon.
Sorry for the inconvenience,
Joe Harrow
groupon@thepoint.com
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