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Can't purchase today's groupon
Can't purchase today's groupon to Juko. Keeps telling me to enter my credit card number, but I already have. Won't let me press "continue"
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Inappropriate?Hi Allison,
It sounds like you've fallen victim to a bit of a design flaw on our part.
If you've bought a Groupon before, you see a list of credit cards you've used and select the one you want for this Groupon.
The problem is when you have a single card you still have to click to select that card - that should happen automatically for you when there's just one.
In the meantime, you can click the select box next to the one card you have to continue.
Sorry about that - we'll fix it asap. -
Inappropriate?Hi -- Still isn't working -- no "select box" next to the card is there -- i have a mastercard, have never purchased a groupon before -- but typing in card info, and nowhere to put anything else -- ?
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Inappropriate?Hi Allison - this one might be better handled by phone. Feel free to call me at 312.334.2673
It'll be easier to work out what's going on that way and get it sorted out. -
Inappropriate?Hi Nika --
Thanks for getting back to me! I'm not sure if I'll have phone access today -- can I email you my c.c. info to purchase the groupon that way? Can you check if the groupon has been purchased ? I tried again, and can't tell if it went through. thanks! -
This reply was removed on 06/02/09.
see the change log -
Inappropriate?Hi Franny,
We accept Discover as well as American Express, Visa, and Mastercard. If you let me know a few more details about the issue, I can look into it further. If you would like to tell me the email address associated with this account, email it to me here: groupon@thepoint.com
Sorry about this. We'll try to get to the bottom of this as quickly as we can.
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