Shafted at Moxie's
I purchased a $35 groupon for Moxie a couple of weeks ago. I went in last night with my girlfriend to use it. The server looked at the groupon which says "1 per person per check" and stated that only one person could use it!!! He insisted that one of us was going to have to pay for his or her meal and drinks in full. This is bogus.
We ended up spending about $20 a piece for meal and drinks. This should have cost us $5 ($40 total less the $35 groupon). Instead it cost us $20.
You guys need to address this problem with Moxie. I am not going to buy anymore groupons for anything else for fear of getting shafted like I did here.
We ended up spending about $20 a piece for meal and drinks. This should have cost us $5 ($40 total less the $35 groupon). Instead it cost us $20.
You guys need to address this problem with Moxie. I am not going to buy anymore groupons for anything else for fear of getting shafted like I did here.
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Inappropriate?Hi Jeff,
We sincerely apologize for any trouble that you had with your Groupon at Moxie. We have spoken with the management to try to find out what happened the other night. They assured us that the staff has been trained to honor the specifics of this Groupon, and that you shouldn't have had any problems. Stephanie, the manager at Moxie would like to speak with you to try to resolve the problem, and encourages you to call her at 773-935-6694. Please let us know if you feel that the problem still hasn't been resolved after you speak with Stephanie at Moxie. Again, we are very sorry for your negative experience and are eager to resolve this issue.
Best,
Cassie Cohen
groupon@thepoint.com
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