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GJ freezes when I add a photo from my photo library.
Since the latest update GJ freezes and closes when adding a photo from the library. This has meant that I have lost my journal entry completely for that day. It's very frustrating and has only started happening since the last update.
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Hi Everyone -
I just wanted to let you know that I submitted a new version of Gratitude Journal to Apple today. This one fixes the image issue you told me about.
It currently is taking Apple about 1 month to approve an app. Sorry it takes so long -- this is out of my control.
Thanks for helping me with this. I really appreciate your taking the time to point this out!
peace,
Carla :)
I’m patiently waiting approval.
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Inappropriate?Thanks for your message. I tried to recreate the problem a number of times without success. Can you give me more details?
Please tell me everything you are doing. For example, is this a new entry? Are you picking an image from the library? Is it a saved image? One taken with your camera? How many lines have you written in your entry? Every details you can think of please.
Also, is this an iPod Touch or iPhone? And what version of o/s are you on?
How many times has this happened? Every single time? Every few times?
The more details you provide, the quicker I can get this resolved.
Thanks!
Carla -
Inappropriate?I had the same problem. This is what happened.
(1) I did an entry. Took a photo. Pressed retry. Took another photo. Resized. Tried to save but couldn't. Then the original entry had been deleted.
Hope this helps.
Cheers,
Dougal
I’m annoyed
2 Comments Add a comment
This solves the problem
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Dougal - do you have 3G? -
Hi Carla. Yes. I have the 3GS running the latest OS.
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Inappropriate?Same thing... Bought app on iPhone 3gs, opened it, wrote 6 or so lines of text. Took a photo, resized it, clicked used it and text disapeared and pic didn't show up. Tried again and pic still wouldn't stick to entry. Hope you can fix it because it looks like a cool concept.
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Inappropriate?Thank YOU so much for this feedback. I passed it on to my developer and hopefully we'll fix the bug soon. FYI - it takes Apple about 1 - 2 months to approve an update. So please be patient. :)
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Inappropriate?Hi Everyone -
I just wanted to let you know that I submitted a new version of Gratitude Journal to Apple today. This one fixes the image issue you told me about.
It currently is taking Apple about 1 month to approve an app. Sorry it takes so long -- this is out of my control.
Thanks for helping me with this. I really appreciate your taking the time to point this out!
peace,
Carla :)
I’m patiently waiting approval.
The company says
this solves the problem
EMPLOYEE
