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passcode?
I just downloaded it, i love it but i can't create a passcode?
I’m frustrated
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Inappropriate?I'm sorry to hear this. Can you give me a little more details about how you're going about setting the passcode?
You select "settings" by tapping on the "i" on the main screen. This will let you change themes, set passcode, export your diary.
Good luck and let me know more so I can help!1 Comment
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This solves the problem
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Hi, I am trying to set up my initial passcode. I go to the settings page. The passcode is turned off so I turn it on, it goes to the passcode screen and ask me to put in a code. I but in the one I want (this is the first time) but it tells me it is wrong! I guess I am trying to say how can it be wrong when I have never used it. -
Inappropriate?I have never heard of this ever happening before. Not that I don't believe you, it's just that if it's never happened before I don't know a solution.
Please delete the app and reinstall it. That's the only thing I can think of at the moment. -
Inappropriate?I have been using it for a few months and love it. I now put in my passcode and its says it is incorrect. Is there anyway to retrieve it? I don't know what I am doing wrong. I only have one code for my apps.
I’m confused
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Inappropriate?Hi Terri
I'm sorry to hear this. I'm guessing you have always used a passcode before and one day it just doesn't work? Is that correct?
Have you tried to sync your device? Also restart it completely?
Standing by....
Carla :)
EMPLOYEE
