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DupeGuru ME won't move files to trash
When I choose the action "send marked files to trash", I get the error message "[number] file(s) couldn't be sent to Trash. They were kept in the results, and still are marked."
My music collection is on an external NAS. How do I delete the duplicate files?
My music collection is on an external NAS. How do I delete the duplicate files?
I’m confused
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Inappropriate?This error is most likely caused by permission problems (you don't have the permission to delete these files). What you can do to be sure is to use "Reveal Selected" on one of the files that couldn't be sent to Trash and try to send it to Trash from the Finder. If you are asked for your admin password, it means that it's permission problems.
There's another thread with procedures for fixing permission problems there: http://getsatisfaction.com/hardcodeds... -
Inappropriate?I tried this. It works to send an individual file to Trash from the finder. So according to your response it's not about permission problems.
It may have something to do with the files being on an external NAS. My question persists: How do I delete the files?
I’m frustrated
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Inappropriate?When dupeGuru can't send a file to Trash, it will log a message in the Console (the Console is an application in /Applications/Utilities) with the error number supplied by Cocoa, but this number is usually useless (but if you can find it in your log, you can tell it to me anyway, maybe it will be helpful this time).
At this point, the best way to delete your duplicates would be to use the "Move Marked to..." action, and to move them into temporary "to delete" folder on your NAS. If the move works correctly, you can then send your "to delete" folder to Trash through Finder. If it doesn't work, the error logged into the Console will be more helpful to determine the cause of the problem. -
Inappropriate?I tried making a new folder on the NAS, and got an error message that the files couldn't be moved to it. I'm sending the text from the console log to support@hardcoded.net, which I hope reaches you. Thanks for any help you can give in sorting out what's going on.
I’m undecided
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