Not possible to force users to log time
When you click the Update button the checkbox goes back to being unchecked.
In addition, it is not clear at what point the users will be forced to log their time (when editing a ticket? Or when closing a ticket?). Some clarification text may be needed.
Firefox 3.0.1 on Vista, running Fixx 1.3.
The more people who report this problem, the more it gets noticed.
-
Inappropriate?This actually works in the back-end. The bug is in the mark-up which does not render the checked="checked" attribute to show the checkbox activated. This has been patched for 1.4.
I also agree that some guidance here would be useful. Users are actually forced to log time on an issue when they go to resolve it. I will get some help text added to this. -
Inappropriate?This has been fixxed in 1.4 and extra text added to notify when you are forced to log time.
The company says
this solves the problem
Loading Profile...




EMPLOYEE