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Adding editors "hijacks" emails
Was experimenting with the idea of sharing editor duties of a Twitter account with my wife. I added her email account and all worked as expected.. BUT.. we soon realized when she wanted to use her e-mail address for her own Twitter accounts, she couldn't. She was now ONLY under my account. Essentially, my adding her "hijacked" her e-mail account meaning she needed to use another account for her own administration.
Unless we are doing something wrong, this is not only an improper way to set up the accounts, it could also be quite danger if people intentionally "hijack" other people's e-mail addresses.
Just wanted to let you know.
Unless we are doing something wrong, this is not only an improper way to set up the accounts, it could also be quite danger if people intentionally "hijack" other people's e-mail addresses.
Just wanted to let you know.
I’m Hopeing there is a solution.
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Inappropriate?Hi pacaificIT,
We realize there are some limitations to the editor/admin structure we have currently, and we're making plans to change this to allow for more flexibility.
Now that we're seeing how people use HootSuite in the real world, we've got some good ideas about how we should change this setup.
We're also thinking about security -- you have a good point about the potential to hijack accounts, and this is something we're working to address.
In the meantime, let us know which email address we should remove from your account as an editor, and we'll free that email up so it can be used to register a HootSuite account.
Thanks for the feedback -- much appreciated. -
Inappropriate?On second thought... you should be able to remove the editor's email yourself.
Try going into Settings > Users and delete that user. That user should then be able to sign up for a HootSuite account using that email address.
