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No Email Confirmation...please help!
not in spam...just no confirmation email and I've asked for it twice. :(
I’m frustrated
22
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Tell me when someone solves it.
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The more people who report this problem, the more it gets noticed.
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Inappropriate?Hi GM--
Can you let us know your email address? We'll look into it.
Also, can you add hootsuite.com to your trusted senders list in your email client?
Thanks. -
Inappropriate?How do I send you my email address, Jeff? Same problem, no email filters, email functioning, etc. -
Inappropriate?Hi George--
Send it to me at jeff dot stautz at hootsuite dot com.
Thanks! -
Inappropriate?I am trying to add a user and have not received the confirmation email. We receive other emails just fine from Hootsuite
I’m frustrated
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Inappropriate?Hi Natalie--
There's a known issue in the new version where users aren't able to add editors. We're working on fixing this ASAP. We'll send out a message on Twitter when this is resolved.
1 person says
this solves the problem
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Inappropriate?I can't get a confirmation email either. Password email comes through ok. adress is amanda dot manfredi at yahoo dot com.
I’m frustrated
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Inappropriate?This seems to be a regular problem. It's not going to help us to spread the word
I’m frustrated
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Inappropriate?Weell, okay. Hootsuite has officially lost me and my employees to tweetlater. Thanks for nothing, guys.
I’m frustrated!!!
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Inappropriate?Sorry for the delayed responses. If you still haven't received your HS2.0 email confirmation, please email me Kate (at) HootSuite . com
Be sure the confirmation isn't in your spam box, and that anything from hootsuite.com is on your trusted senders list in your email.
We appreciate your feedback guys - thank you!
Best,
Kate -
1 Comment Add a comment
This solves the problem
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send us your email address, we'll manually confirm. -
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