Raising the Bar with Customer Service - Not always a Host but Thankful for HP's to Customer Service
HP Customer Service. I really love HP. Every time I have questions I'm an email away from a very helpful person. HP has educated me abour RSS, Widgets, Evite, Facebook just to name a few. I'm learning things everyday that I pick up from HP. Employees are as passionate about helping me as I am about hosting parties. A good combination. I even wrote to HP probably a month ago to say just that.
Even though It has been frustrating at times the new changes, dashboard, etc have all been good. Frustration has really been because you don't know why you weren't selected for particular party. Example - I and my family live off butter - land o lakes all the way, we've been active with cookie swaps and give ways with holiday baking for years, etc - but yet didn't get a selection for the Cookie Swap. And there have been others as well. But there have also been some parties that I wasn't selected for that I understood why - I wasn't as passionate about the product but butter - that is me - anyway - love the concept, and all about HP. But I am most thankful for the kindness shown when I ask a question that has probably been answered by HP a million times.
Customer service has always been good for me. Even when they've had to tell me I wasn't selected as a host. Everyone I've spoken with in person or via email has been passionate about helping. There have been several helpers but one person in particular has been Erik. I appreciate the opportunities that I have been afforded with HP. Thanks
Even though It has been frustrating at times the new changes, dashboard, etc have all been good. Frustration has really been because you don't know why you weren't selected for particular party. Example - I and my family live off butter - land o lakes all the way, we've been active with cookie swaps and give ways with holiday baking for years, etc - but yet didn't get a selection for the Cookie Swap. And there have been others as well. But there have also been some parties that I wasn't selected for that I understood why - I wasn't as passionate about the product but butter - that is me - anyway - love the concept, and all about HP. But I am most thankful for the kindness shown when I ask a question that has probably been answered by HP a million times.
Customer service has always been good for me. Even when they've had to tell me I wasn't selected as a host. Everyone I've spoken with in person or via email has been passionate about helping. There have been several helpers but one person in particular has been Erik. I appreciate the opportunities that I have been afforded with HP. Thanks
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Inappropriate?agrlong:
Thanks for sharing your thoughts here! Happy to hear that you're happy and that our support team has been, well, supportive ;)
Keep on partying!
I’m happy
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Inappropriate?Hi Teresa,
Thank you for your very kind words! We're thrilled to hear you are having so much fun and hope you continue to apply to host parties. Take care!
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