HP Pavilion DV1000 should be recalled - won't somebody help us?

Hello, all.

I bought an HP Pavilion DV1000 2.5 years ago. I customized it and it was my pride and joy. I was so excited - it was the first laptop I ever bought for myself. Everything else I owned was a hand-me-down. Therefore, I wanted all the bells and whistles, and decided to go with HP because my previous hand-me-down was an HP and it lasted forever. Well, after 2.5 years...and of course, after the warranty expired...it fell apart. The computer switches from AC to battery, back and forth - then stops acknowledging the power altogether...then it shuts down. Please note that all of this happens WHILE its plugged into the wall. And no, its not the electrical socket. It's definitely the computer. If you do a search on the web for "DV1000 No Power Up", you'll see what I mean. I'm not the only one with this issue, and HP is not acknowledging it AT ALL.

To add insult to injury, I moved to Canada temporarily for my husband's job. Did you know that you CANNOT call HP US from Canada? It is absolutely impossible. I can't even call HP Canada and ask for a direct number to the US...or to be transferred. It's like they don't want to have anything to do with each other. They don't give a darn about their customer...its all about keeping them separate entitites!!

So, what have I done to fix this problem? 1 - Called HP Canda for help 2 times. They could do nothing but give me a list of authorized resellers. 2 - went to an HP authorized reseller IN CANADA. 3 - They said it was the power cord. I replaced it. That's $50. Didn't help. 4 - Then they sent me directly to the guy they would have sent it out to themselves. The guy had it for 5 days the first time - thought he fixed it when he didn't. 5 - I went back again, left it with him for another week. Thought he fixed it, but he didn't. That's $200. 6 - Then I replaced the battery. But I had to call my brother in the US and ask him to buy me one and ship it to Toronto because there was no way to get the battery here. That didn't help. That's another $200. We're up at $450, folks...and the problem is still not fixed. I'm 1/3 of the way to a new laptop by now. 7 - Last ditch effort, I do a search on google for problems with the dv1000. I get mega results. I realize its not worth pouring anymore money into the thing, and I give up.

Now, I'm without a laptop. I blew $2400USD for this laptop, then an added $450 for repairs that didn't help...that's $2850 for this thing...that doesn't work. What a disappointment. I can't believe that no one wants to help.

And to think I was considering buying another HP after this debacle...but then I got smart. I did another search for their DV6000 (6500) laptop out of curiousity since it was getting good reviews...and found a whole new mess of complaints about the model and its wireless issues. That's when I said no way.

HP will have to do some serious apologizing and replacing for me to ever consider giving them a thumbs up again. I used to recommend them to EVERYONE. I was their biggest fan. Not anymore. No way.