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Changes have been made in HOW this forum works!
Those of us who have used this "Get Satisfaction" forum have likely noticed the "form" seems to change -- sometimes from day-to-day. Some days the fonts are big, other days they are small ... etc.
The latest version rolled out yesterday (with some now-fixed glitches in being unable to edit) -- but with one significant change Hubdub users may want to know about.
Up until now, users could "reply" in a thread in two ways: either a "general" reply to the entire thread, or as a "specific reply" to another user's comment.
In either case, a copy of that reply would be sent via email to everyone subscribed to the thread.
Now, the "specific replies" are called "comments" -- but more importantly, "comment replies" are not emailed to everyone who has already left a response on the thread -- a "comment" is only emailed to the specific person you have left the comment for.
For those of us who may be used to extensive replies in HD topics, and who may, essentially, follow additional comments via the email responses, rather than by checking in this forum, one needs to know that, possibly essential, replies may be missed.
Accordingly, I will no longer be leaving "comments" -- and will make only the "general type" replies.
This Get Satisfaction forum is in early beta -- and ongoing changes will be made.
How HD users are supposed to know about these changes is a mystery to me.
If you want to leave feedback on the "change to comments feature", you can do so here:
http://getsatisfaction.com/satisfacti...
The Get Satisfaction team has also decided that the method of "promoting" a response shall be "This Answers The Question", instead of "Mark This as Useful". In my view, I don't think the change is helpful for Hubdub users ... as most of the HD message threads seem to be about discussing possible solutions ... with no one claiming to have the answer.
Some minor good news ... it looks like a suggestion I made to have a "preview" function in addition to the "edit function" will be acted on -- sometime. And "editing" is now open for the full 10 or so minutes, even if new replies are made during that time.
The latest version rolled out yesterday (with some now-fixed glitches in being unable to edit) -- but with one significant change Hubdub users may want to know about.
Up until now, users could "reply" in a thread in two ways: either a "general" reply to the entire thread, or as a "specific reply" to another user's comment.
In either case, a copy of that reply would be sent via email to everyone subscribed to the thread.
Now, the "specific replies" are called "comments" -- but more importantly, "comment replies" are not emailed to everyone who has already left a response on the thread -- a "comment" is only emailed to the specific person you have left the comment for.
For those of us who may be used to extensive replies in HD topics, and who may, essentially, follow additional comments via the email responses, rather than by checking in this forum, one needs to know that, possibly essential, replies may be missed.
Accordingly, I will no longer be leaving "comments" -- and will make only the "general type" replies.
This Get Satisfaction forum is in early beta -- and ongoing changes will be made.
How HD users are supposed to know about these changes is a mystery to me.
If you want to leave feedback on the "change to comments feature", you can do so here:
http://getsatisfaction.com/satisfacti...
The Get Satisfaction team has also decided that the method of "promoting" a response shall be "This Answers The Question", instead of "Mark This as Useful". In my view, I don't think the change is helpful for Hubdub users ... as most of the HD message threads seem to be about discussing possible solutions ... with no one claiming to have the answer.
Some minor good news ... it looks like a suggestion I made to have a "preview" function in addition to the "edit function" will be acted on -- sometime. And "editing" is now open for the full 10 or so minutes, even if new replies are made during that time.
I’m thinking double beta is two much work
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Inappropriate?I'm sorry if you do not like the changes. A few points to keep in mind: The "this answers the question" and "this solves the problem" are only applicable in questions and problem topic types. In an idea topic, you can mark something as a "good point"; and in a discussion topic (like this one), you can leave comments but there is no marking as the discussion is probably going to be, as you note, open-ended and not directed toward a singular goal like solving a problem. So, that is one way to continue to use Get Satisfaction in a relatively similar fashion.
Please also know that comments will undergo a change next week, making them much more palatable to you. In fact, I think you'll love what we are going to do with those, but I will hold off until we have it ready to go live.
Also, please know that you'll be able to receive all the comments everyone makes if you choose. You'll be able to turn them all off or on, as is your wish.
Thanks for your patience, and I hope that we can win you back over. You're one of our absolute favorite communities on Get Satisfaction, and we highly value your feedback.
I’m hoping we can turn frowns upside down
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Inappropriate?Well at least all of our petty arguements is fun for other people to read. And here we thought it was just useless complaining. Shouldn't we get a kickback for being so entertaining.
I’m amazed somone actually said they hope to turn frown upside down
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I love reading your arguments, the more petty the better! (Frown upside down carries at least a dash of sarcasm.) -
Well we try to entertain. Seriously I would have thought the debate about the switzer incident would have made news somewhere in the world.
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Inappropriate?Yea, I loved (and I'm serious here) seeing my Gmail inbox flood with all the comments etc from Get Satisfaction!
I’m thankful for GMAIL!
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