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Purchased a product but it was damaged upon receiving it
I bought a phone case, gel cover twin pack with hard cover thing. The hard cover thing is scratched and at and t wouldn't exchange it for me. They told me to contact you nice people for support. Can you help a nice consumer with this prob?
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Inappropriate?Hello Brooks-
Thank you for your inquiry. We are sorry to hear about the condition of your case. Can you please email us at our Customer Support department support@incipiotech.com with a picture of the acrylic backing with the scratches? We will be happy to look at your case to determine if we can replace this for you. We look forward to hearing from you! If you have any further questions or concerns, please feel free to contact us.
Kind Regards,
Customer Service Team
Incipio Technologies
800-733-0088
support@incipiotech.com
