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Why Won't Incipio Answer My Emails to Customer Support?
RE: Order: 2008-04-174208: Last week I ordered an IncipioBud. I got an email from Incipio stating that the order was received, but there is no record of the transaction at my PayPal account, so I fear the PayPal transaction failed, and my order is in limbo. I've sent email to support@incipio.com asking for confirmation, but no response.
I’m frustrated
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Inappropriate?Hello. The reason you have not heard a response is because our customer service email is support@incipiotech.com whereas you had emailed support@incipio.com. So we actually never received your inquiry. We look forward to clearing up payment with you and getting your order shipped off as soon as possible.
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EMPLOYEE
