Known Issue: Extra alert when calling numbers on iPhone OS 3.0

Hi all,

There's a known issue with iPhone OS 3.0 which affects any third-party application that dials phone-numbers; this of course includes Favorites.

Apple had added an extra confirmation window when dialing a number; it basically shows the number about to be dialled, and asks the user if they're sure they want to proceed. This was presumably added in an attempt to protect users again fraudulent calls to expensive numbers. Note that this alert only affects phonecalls; it doesn't appear for SMS messages or emails.

The thing is, the developer documentation states that this alert will NOT be shown for apps which initiate calls directly (as Favorites does). However, clearly either the developer documentation is incorrect or there's a bug in iPhone OS 3.0.

Since this extra alert happens at the system level whenever a call is initiated by any third-party app, we're currently powerless to get rid of it. We've already raised the issue as a bug with Apple (as have the developers of several other iPhone applications), and we're awaiting a response and a fix or workaround for the issue. As soon as such a workaround is available, we'll of course immediately update Favorites (if necessary).

This is a frustrating state of affairs for everyone; for us just as much as for users of Favorites, believe me. It's our hope that Apple will provide a way to get rid of this annoying alert soon.

Regarding OS 3.0 compatibility in general, there were also some visual issues with the Overlay which have now been fixed in the new version 1.0.9 of Favorites, which I submitted to Apple on Sunday 14th June 2009, and which should be available in iTunes as soon as it's approved.

Best,
-Matt