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"Jump to" not working properly
When I click on "Jump to", the Recent Comments widget displays the associated post correctly, but does not show comments. When I post a comment from the stand-alone post/comment page, the comment doesn't show up in Recent Comments or the comment count under the post on the main blog page.
Can you help?
http://tmfree.blogspot.com/
Safari 4
Mac OS X 10.5.3
Can you help?
http://tmfree.blogspot.com/
Safari 4
Mac OS X 10.5.3
I’m mildly concerned
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Inappropriate?Hi,
I haven't heard anything on this question. I'm concerned because the weekend is coming and this important feature will not be working on my site. Any idea of when someone will be able to get back to me with some suggestions?
J. -
Inappropriate?Some of my users are reporting that they are not getting the link to "Comments" at the bottom of their posts. I have specs on one user so far. He is using Explorer 7 and Windows XP.
Any help you could offer would be gratefully accepted! I have a revolution brewing on my hands among my users and fellow contributors to the blog.
Blogger
http://tmfree.blogspot.com/
I'm on a Mac, OS X, 10.5.3, Safari 4. I'm getting the "comments" link, but the "Jump To" function isn;'t working with the "Last Comments" widget.
J
I’m really worried
2 Comments
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This answers the question
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Further info: The users who can't see the link to "Comments" appear to be using Explorer 7. One of them found when they switched to Firefox 3 the "Comments" link was visible.
J. -
Further info, some Explorer users get the error message "Internet Expolrer cannot open the Internet site http://tmfree.blogspot.com. Operation aborted." I haven't heard from your customer service for awhile on this. Could you please acknowledge you know of the problem and at are looking at it? Thanks!
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Inappropriate?Hi,
I'm beginning to feel a little frantic. I'm losing loyal readers because the Intense Debate installation has not gone well. Is there any help you can offer me to the problems I outline above?
J.
I’m frantic.
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Inappropriate?Hi John,
My apologies for not getting back to you sooner. Could you please send me your blog template? We'll take a look and figure it out.
Kind regards,
Michael
support@intensedebate.com
I’m confident
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Inappropriate?Thanks, Michael,
I know you guys are busy! I was just freaking out because my readers are rebelling!
I've sent you the template to your email address.
Your customer service rocks in my book!
J.
I’m hopeful based on past experience.
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Inappropriate?Hi John,
My apologies for not getting back to you sooner. Could you please send me your blog template? We'll take a look and figure it out.
Kind regards,
Michael
support@intensedebate.com -
Inappropriate?Hi, Michael,
You sent me the same message last night. See my comment above. I sent along the template to support@intensedbate.com. Did you not receive it?
I just sent it again to the same email address.
J.
I’m still hopeful.
1 Comment Add a comment
This answers the question
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John - sorry for the double post...I've been having issues with GetSatisfaction. I'll keep you posted on your case.
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Inappropriate?Hi, we just received a comment on our site, http://tmfree.blogspot.com/ from Michael Koenig regarding our problems. Might I ask that any communication with IntenseDebate take place either here or via private email to me -- the site owner?
J.
1 person says
this answers the question
1 Comment Add a comment
This answers the question
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No problem John. Let's keep it here. My apologies for intruding.
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Inappropriate?John, we're on the case. I hope to have all of these issues solved for you shortly. Thanks for your patience, and please tell your readers to hang in there.
Kind regards,
Michael Koenig
I’m confident
EMPLOYEE
