Can I increase my comment character length limit?

To my knowledge there is no word limit except what can be sent using a query string, which was something like 35k characters (guess). If you're experiencing a char limit, it's probably something to do with your blog theme that's setting it.. This is not a setting we can override using CSS, it's a HTML attribute that's not been ported to CSS to my knowledge.

We'll see if it's something we can increase though.

Dan, which website did you experience this with? How long was the comment that you were posting? Did you lose the comment? What web browser and version are you using? Did you receive an error message or did it just time out?

Thanks for contacting us Carol and for giving IDC a try. We are currently working on a fix for this and will have it soon. Could you please provide me with a link to your blog? I'd like to get an idea about how long the comment was.

Thanks,
Michael

Thanks Carol. I've chatted this over with the crew and we're going to look into finding a solution for this comment length issue. In the meantime I apologize for the inconvenience.

Kind regards,
Michael

We've identified the issue. Unfortunately this is a limitation of the web browser. Because of the way browsers work, the only way comments can be posted in IntenseDebate is by including it in the URL of a script tag (we use JavaScript for this). IntenseDebate dynamically adds a script tag with all of the comment data in the URL, so all of the comment data has to fit in the script of the URL. All browsers limit the length of the script. We generally do not run into these issues with English since each character takes up less space.

Unfortunately we encounter these issues more often with foreign character sets because the character sets often need more than one "character" to store a single character in another language. So an English character takes up less character spaces then a foreign character (where a single foreign character might be converted to 4-8 characters for transfer). With this in mind, we are more likely to hit the browser limit with foreign characters.

We're investigating a possible solution for this. The fix would require a massive overhaul to the way IntenseDebate comments works on your blog. This is going to be a system change. We're currently redesigning the comment section and we're looking into including a fix for this. This is an extremely large project since it will change the way ID operates. No ETA right now.

Rest assured though this is a problem that we are very serious about fixing.

Thanks,
Michael