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Clean import does not import comments from wp-comments table
I now effectively have two comments systems. I have my default wp_comments table in the database, which has a number of comments awaiting moderation and then I have the ID system which also has comments awaiting moderation. It seems that some comments in the default wp_comments table are not being synchronised to IntenseDebate.
I clicked the option that reads:
"If you're experiencing import/sync problems you can do a clean import to see if that fixes it (duplicates will be skipped)."
But this does not do anything (or so it seems). There is no error message or success message, it just reloads the page. Here is the URL:
http://intensedebate.com/resetWPImpor...
If you run that in your browser you get "true" and that's it.
I tried resetting the plugin and waiting 3 hours for the comments to be re-imported, but I still have comments in the wp_comments table that are not in the ID system. I also have a few comments where it says there are, for example, 4 replies, but when you click to expand you can only see between 1 and 3.
Thanks,
I clicked the option that reads:
"If you're experiencing import/sync problems you can do a clean import to see if that fixes it (duplicates will be skipped)."
But this does not do anything (or so it seems). There is no error message or success message, it just reloads the page. Here is the URL:
http://intensedebate.com/resetWPImpor...
If you run that in your browser you get "true" and that's it.
I tried resetting the plugin and waiting 3 hours for the comments to be re-imported, but I still have comments in the wp_comments table that are not in the ID system. I also have a few comments where it says there are, for example, 4 replies, but when you click to expand you can only see between 1 and 3.
Thanks,
I’m frustrated
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Inappropriate?Mike,
I've been tackling something similar for some other people and have just deployed a fix, so I'd be interested to hear if you have any more luck if you start your import again. Clicking that link will take you to intensedebate.com, restart the import process and then immediately redirect you back to your admin panel, so it looks like nothing happens (I'm going to add a message to that on the next plugin release).
Also, if things aren't looking any better, can you please let me know the URL of the site you're working on so that I can have a look here and see what's going on. We'll need to have IntenseDebate enabled while we're trying to figure it out as well.
Cheers,
Beau
EMPLOYEE
