Comments not approving (no UI feedback)
I'm moderating a newly installed IntenseDebate site. First comment has rolled in and I go to the Dashboard to approve. Click-click-click is something supposed to tell me that it's working? I've tried on Windows Firefox, Safari on Mac, Internet Explorer 7 on Windows. The comment never gets approved. Are there server issues today?
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Inappropriate?Can you explain exactly what you did? What did you click? Which dashboard did you go to (Intense Debate or Wordpress?). If the former, did you mark it first as approved and then press "bulk moderate"
1 person says
this answers the question
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This was on the dashboard on the ID site. There was only one comment so naturally I clicked the "Approve" label next to the radio button which made it active but there was no UI feedback saying anything happened so I assumed the form wanted more input. I then clicked the "Mark all selected as: Approved" at the bottom which didn't do anything. After a while of clicking around in different platforms and browsers what worked was clicking "Approve" next to the item radio button then clicking Bulk Moderate a few times which somehow loaded the item as approved. Hopefully it was just a one-time glitch in the system or maybe it can be explained that Bulk Moderate is really the "Save Changes" action. Maybe I was just a bit confused with the language. -
Yeah, the "Bulk Moderate" is indeed the "save changes" button and you only need to click it once and wait for the page to reload -
Inappropriate?Thanks for lending a hand db0.
"Bulk Moderate" has bothered me for a while now. What do you think would be better? "Save changes"?
Cheers,
Michael
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I think "Apply Changes" would be more appropriate -
This sounds appropriate if clicking the radio button for Approve does not produce a visual response -
Inappropriate?I like the "Apply changes" idea. People may think differently but when I saw "Bulk Moderate" I thought this was a separate function for lists with more than one comment so I didn't think it applied to single posts. My first impression was that it would take me to a page to handle large lists of comments.
I’m confident
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1 person says
this answers the question
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