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Exporting comments to Blogger not working
When I try to export my comments, it doesn't work. It says it failed whenever I try.
I’m sad
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Bummer. Ok, Jon will look into this tomorrow.
The company says
this answers the question
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Okay, that message is from us (it's not a connection error to Blogger or anything) which is at least the better of two evils.
Please try to put the code back in. That could be the issue. Let me know!
The company says
this answers the question
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I'm sad to hear you're leaving. If you have graphical bugs, I can fix those for you if you want to though, just reinstall and I'll have a look right away.
What's the exact error message you get from ID when you try to export?
I'm going to get Jon on this as he knows the data migration well. I'm sure he could help you out.
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Hey Simmons, which blog are you trying to export your comments from?
Also, may I inquire as to why you're exporting? Thanks!
The company says
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Create a customer community for your own organization
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Inappropriate?Hey Simmons, which blog are you trying to export your comments from?
Also, may I inquire as to why you're exporting? Thanks!
The company says
this answers the question
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Inappropriate?Thanks for replying so quickly. I'm trying to export from both Thoughts on the World and Thoughts on Global Warming (there's display problems). -
Inappropriate?I'm sad to hear you're leaving. If you have graphical bugs, I can fix those for you if you want to though, just reinstall and I'll have a look right away.
What's the exact error message you get from ID when you try to export?
I'm going to get Jon on this as he knows the data migration well. I'm sure he could help you out.
The company says
this answers the question
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Inappropriate?I'm not sure if I'm exactly going to leave, for at least one of the two blog's I'm going to uninstall and than reinstall. Anyway, the error message:
"Unfortunately we were unable to expot any comments."
Copied and pasted.
Oh wait. I deleted the HTML code from the sites. I should probably put that back on and try again. -
Inappropriate?Okay, that message is from us (it's not a connection error to Blogger or anything) which is at least the better of two evils.
Please try to put the code back in. That could be the issue. Let me know!
The company says
this answers the question
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Inappropriate?It didn't work. Same error message. I'll try again in a couple of hours, if that's the issue for whatever reason.
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Inappropriate?Bummer. Ok, Jon will look into this tomorrow.
The company says
this answers the question
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Inappropriate?I've had the same problem exporting comments. I used the "export comments to XML", but then I don't know how to get them into blogger. What do I do?
I’m anxious
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Inappropriate?Lisa,
Once we get your other issue solved, the way to do this is to "export comments to blogger," rather than to XML.
Sincerely,
Michael -
Inappropriate?I also can't export from Blogger. I'm assuming this is a site wide problem for Intense Debate?
I’m confused
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Inappropriate?Not working guys. Wont export to blogger... pls tell me how to fix this...
I’m frustrated
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Inappropriate?Hey Dili!
The exporter is in an early Beta stage, and the recent problems with it have forced us to take it down for a little bit while we work out the kinks. Please stand by, we'll have everything up and working again soon enough. Sorry for any inconvenience. -
Inappropriate?im getting this error with the blogger import comments feature:
504 Gateway Time-out
The server didn't respond in time.
http://www.intensedebate.com/import/b...
I’m upset
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Inappropriate?Hey defcon,
We performed a server upgrade during the weekend so Intense Debate and/or parts of our service might've been unaccessible at times. Sorry for any inconvenience, everything should work now at least.
Let me know if you get this error again.
I’m confident
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Inappropriate?Since the export to blogger feature no longer seems to be working, can you tell me what to do with my comments once I export them to XML? How do I get them back into blogger?
Thanks. -
Inappropriate?Hi Lisa, what are you encountering when you try to import your comments in blogger? We can make this work!
Please email me at support@intensedebate.com and we'll get this all worked out.
Thanks,
Michael
I’m confident
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Inappropriate?I haven't tried to import my comments into blogger since I have no idea how to do it. The only option available in my dashboard is to export to XML. I don't know what to do with this XML file to get the comments back into blogger.
On another note... I'm still having problems with people being able to leave a comments on my blog using IE. -
Inappropriate?Lisa - to import your comments, please visit IntenseDebate.com. Please select the tab that shares the same name as your blog. This will give you access to the "Blog Tools' sub-tab. Please select this tab to access our comment importer for blogger.
In regards to your readers experiencing issues in IE, I'd like to get some more information.
1. Do they receive an error message?
2. Do they see Intense Debate or does Intense Debate not load?
3. Are they seeing Intense Debate comments but are not able to post comments?
4. Is the page load timing out?
5. What version of IE are they using?
Any additional information will help diagnose the problem.
Thanks,
Michael
I’m confident
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Inappropriate?The problem I'm having is with exporting comments, not importing them. If I can't get the IE problem fixed I'll have to go back to my blogger commenting system, and I'll need to know how to export the comments from ID back into Blogger.
As for IE, there is an error message that comes up on the bottom of the browser. It just says error on page. The ID comments seem to load fine, and you can open them and begin typing. It's when you hit submit that the error message pops up. I'm not sure of the version of IE. I have 7 on one machine and 8 on another and get the same error. I've had several different readers notify me that they were unable to comment using IE. -
Inappropriate?Thanks for the feedback about your IE users Lisa. We're looking into this. Please send along any other feedback from your readers if they continue to experience these issues.
Currently we only offer a way of exporting your comments to XML from Blogger. We're currently working on a method to export your comments directly back into Blogger. This is a limitation of the data made available by Blogger, but again, we're developing a work around.
Unfortunately the only platform that has the ability to export back to the blog directly is Wordpress. I apologize for the inconvenience and frustration this has caused.
Sincerely,
Michael -
Inappropriate?i am having hard time to post my comments back to blogger.
dunno what to do with the xml file.
please assist.1 Comment Add a comment
This answers the question
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Sorry for the delay. Unfortunately our blogger exporter is currently disabled due to bugs. We plan on having this again in the future but there is no ETA at the moment. I apologize for the inconvenience - I know this isn't the answer that you were hoping for.
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