Loading Profile...
IE7 "error on page"
My page gets an error and breaks in IE7, but not in Safari or Firefox.
The URL (it's a test page) is http://www.kunptv.com/display_news_st...
When viewed and in Safari or Firefox, no problem. But this happens in IE7:
1. The page displays without errors.
2. As soon as I type one character in the "Post a new comment" box, the IE7 status bar displays, "(exclamation point icon) Error on page."
3. Now the "submit comment" button doesn't do anything when you click it.
The code I'm using is:
script_tag
var idcomments_acct = ACCOUNT_NUMBER;
var idcomments_post_id = 'http://www.kunptv.com/display_news_story_intensedebate.asp?id=341';
var idcomments_post_url = 'http://www.kunptv.com/display_news_story_intensedebate.asp?id=341';
slash script_tag
<span></span>
script_tag type='text/javascript' src='http://www.intensedebate.com/js/genericCommentWrapperV2.js'> end script_tag
What am I doing wrong?
The URL (it's a test page) is http://www.kunptv.com/display_news_st...
When viewed and in Safari or Firefox, no problem. But this happens in IE7:
1. The page displays without errors.
2. As soon as I type one character in the "Post a new comment" box, the IE7 status bar displays, "(exclamation point icon) Error on page."
3. Now the "submit comment" button doesn't do anything when you click it.
The code I'm using is:
script_tag
var idcomments_acct = ACCOUNT_NUMBER;
var idcomments_post_id = 'http://www.kunptv.com/display_news_story_intensedebate.asp?id=341';
var idcomments_post_url = 'http://www.kunptv.com/display_news_story_intensedebate.asp?id=341';
slash script_tag
<span></span>
script_tag type='text/javascript' src='http://www.intensedebate.com/js/genericCommentWrapperV2.js'> end script_tag
What am I doing wrong?
I’m sad
1
person has this problem
I have this problem, too!
Tell me when someone solves it.
The more people who report this problem, the more it gets noticed.
The more people who report this problem, the more it gets noticed.
The company marked this problem solved.
Create a customer community for your own organization
Plans starting at $19/month
-
Inappropriate?The specific error reported is:
Line: 41
Char: 2844
Error: Unknown runtime error
Code: 0
URL: http://www.kunptv/com/display_news_st...
Line 41 of the page source is completely innocuous, and unrelated to my intensedebate code.
I’m sad
-
Inappropriate?Hi Stugots. I know what's going on here, and I can safely say that this is the perfect storm. It's the first time we've ever encountered this.
The issue is that IE7, tables, and the innerHTML property don't integrate nicely. We use the innerHTML property in a couple of places. For instance, we use it as an update tool to change the submit button to spinning arrows when you're posting a comment. The problem with using the innerHTML property in IE7 is that if the element being changed has a parent element that is in a table, IE will throw an error.
We've gotten around this issue in the past by making sure our comment system itself isn't part of a table, but on the generic/JavaScript version there is
little we can do to control this.
So it's specific only to this blog because this blog has Intense Debate inside a table. Since this is the first time we've run into this, we don't have a method in place to handle this as part of our automated install.
We'll be rolling out a fix to eliminate the use of the innerHTML property in order to prevent this from happening again in the future, but this is a pretty major overhaul and will not be available immediately.
Like I said, it's the perfect storm.
Thanks for your patience,
Michael
I’m confident
4 Comments
Add a comment
This solves the problem
-
Thanks for the detailed info. Unfortunately, I don't have a lot of control over some of the sites I'd be adding ID to, so although I'm not a table fan, the sites are what they are and I've got to live with them.
You know my next question...What the ETA for the code change that would make this problem go away? -
Right, I understand that there is no control over the sites that you'd be adding ID to. I'm always hesitant to deliver ETA's, but we should have this all set by Thursday morning (barring any possible disasters).
-
That's great! When you said, "not available immediately," I thought you were indicating the code change would be weeks or months away! Thursday morning would be great, if you can do it. Thanks!
-
Glad to hear it! We're working away on it. Whatever you need, just say the word and we'll crank it out!
-
Inappropriate?Hey Stugots,
We rolled out a fix for this last night. Please take a look when you get an opportunity and let me know.
Thanks,
Michael
1 person says
this solves the problem
1 Comment Add a comment
This solves the problem
-
It seems to work fine now. You ROCK!
-
Inappropriate?Alright! Thanks. Stoked to hear it! If you need anything at all, please don't hesitate to email me at feedback@intensedebate.com.
Cheers,
Michael
I’m extremely stoked!
-
Inappropriate?I am seeing something similar on our site.
IE7
Example: http://www.buffzone.com/news/2009/apr...
The page get hung up. Says it is done, but the hour glass is still on the page, then eventually intensedebate comments show up. Then there is a javascript error flag.
Error message is:
Invalid argument
Javascript tag I am using:
<!-- IntenseDebate -->
EMPLOYEE
