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Layout problems in Firefox
In IE7 IntenseDebate is fine but in Firefox 3.5+ the there is a lot of white space between the Comments # and sort by section and the actual comments. I'm not sure what is causing this problem. The site is patalexander.com
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On a separate note, we request that you please email support@intensedebate.com for all future issues. Emailing support ensures that the issue is logged in our tracking system which is a critical limitation of Get Satisfaction since we're unable to use it with our tracking system.
We will be moving away from providing future support in Get Satisfaction. However until that happens please only email us at support@intensedebate.com.
Thank you,
Michael
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Inappropriate?Hey!
Sorry for the delay. I see you're using the Popup style to display IntenseDebate comments right now. Would you mind switching back so I can have a look at your problem?
Thanks,
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Inappropriate?Hi - I've changed to normal style.
Thanks! It seems that the problem is also in IE8 and Safari. -
Inappropriate?Hi - Have you had a chance to look at the layout problem on patalexander.com - it only seems to work properly in IE7.
Thanks!
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Inappropriate?Hey!
Sorry for the late response. I've made a custom CSS fix for you and put it in your Custom CSS page in your IntenseDebate settings panel. Should work wonders now.
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This answers the question
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No problem! Sorry again for the delay. Just let us know if you ever need further assistance :) -
Inappropriate?On a separate note, we request that you please email support@intensedebate.com for all future issues. Emailing support ensures that the issue is logged in our tracking system which is a critical limitation of Get Satisfaction since we're unable to use it with our tracking system.
We will be moving away from providing future support in Get Satisfaction. However until that happens please only email us at support@intensedebate.com.
Thank you,
Michael
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this answers the question
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