Self hosted WordPress import stuck @ 0%
Self hosted WordPress comments stuck @ 0%. Can you reset the import or tell me how to do it so it can start over? Site is NPAThinkTank.com

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Inappropriate?I reset your import. Please let me know how it goes.
Thanks for your patience,
Michael -
I have the same problem (hotratenews.com). Does my import need to be reset? Thanks. -
Can you please tell me what to do here. I subscribe to the feed for this post and it looks like you answered some people. I tried reinstalling today and I am still stuck on 0%. Please let me know what to do. Thanks. -
Inappropriate?Do I need to do anything on my end or should it "just work"? As of right now, it's still 0%.
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Inappropriate?Still 0%...
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Inappropriate?Please try uninstalling IntenseDebate. Then please install ID through the WordPress plugin directory (please make sure you search for "IntenseDebate"). Activate and configure the plugin and let me know how it goes.
If the problem persists then we'll explore some other options.
Thanks for your patience,
Michael -
Inappropriate?When I did that, it just came back to the same place it left off. Is there some table or field in the DB that I should clear?
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Sorry for the delay. I can send you a plugin that will wipe the settings. Please drop me a line at info@intensedebate.com. -
Inappropriate?same problem with me http://arikaka.com
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I reset your import. Let me know how it goes. -
Inappropriate?The same here... For many days It is stuck on 0%..
What can I do? I deleted the blog from my dashboard, I reinstalled the plugin and nothing...
HELP!
I’m frustrated
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What's your url? -
Inappropriate?http://redroom.gr
I deleted my blog from my dashboard and now I cannot install again..
Because when I activate it.. It shows me this "import progress 0%..." -
Inappropriate?I'm having the same problem. All it's showing is import progress 0% for hours now. FYI: I installed the plugin (2.0.18) via WP's (v2.7.1) dashboard > plugins > add new > search > install feature.
Mind resetting my import? http://www.ehomeupgrade.com -
Inappropriate?Hi everyone. Sorry for the delay. I have a plugin that I can send you that will wipe your IntenseDebate plugin and allow you to start over.
Please email me at info@intensedebate.com if you're interested. Please reference and link to this GS case.
Thanks for your patience,
Michael
I’m confident
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Inappropriate?Hi everyone. Above, I mentioned a plugin that I can send you that will wipe your IntenseDebate plugin and allow you to start over. You don't need to email anymore.
To access the plugin please visit http://intensedebate.com/misc/clearID... .
Please use these instructions:
1. Uninstall and remove the IntenseDebate plugin
2. Install, activate, and run the clearID.php plugin (attached)
3. Uninstall it.
4. Please go to http://intensedebate.com/logmein. Select the tab named after your blog, and then the Blog Tools tab.
5. Select "Reinstall" located on the left.
6. Download and install a fresh plugin file for the 2.0.18 version of the plugin.
7. Install and activate the 2.0.18 plugin.
Thanks!
Michael
I’m confident
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http://intensedebate.com/misc/clearID.. -- link provided comes up as a 404 error - page not found -
Stuck at 0% after failing at 33%.. Can you please reset my import? Or can I get some help? Sent an e-mail to support and got no reply. Thanks
http://daily-math.com/weblog -
Inappropriate?I've found a way to actually clear IntenseDebate before reinstalling
just remove every records named "id_something" inside the wp_options table
be carefull: don't act on the database if you don't know what you're doing -
Inappropriate?I backed up my entire site and looked for the "wp_options" table -- I found several php files in the wp-admin folder with "options" in the filename (ie. options-writing.php, options-reading.php, and just options.php). Looking at the files in dreamweaver, I don't feel confident enough to edit them. I know some basic html and CSS, but php is beyond me.
I'm thinking I might deactivate IntenseDebate and go back to my regular WordPress comments. Right now, it looks like I've temporarily lost my old comments and pingbacks. If I disable IntenseDebate, I'll only lose my most recent comments. I'm wishing I'd never activated this program.
I’m frustrated
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Inappropriate?Sheila, the wp_options table is inside the MySQL database, it's not a file that you can edit with Dreamweaver
Don't worry about your comments: if you disable IntenseDebate you will not lose them. They are stored in your Wordpress database too. -
Inappropriate?Thanks for the info, postream! I obviously don't know what I'm doing so I'll just leave that alone (LOL). I may just wait it out a bit longer -- perhaps with the Easter holiday it may take a little longer to get a reply from Michael Koenig. I like the features of IntenseDebate, but mine is just stuck right now at that "Import in progress - 0%" like others here.
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Inappropriate?Hi all,
Sorry for the delay. For some reason the URL got truncated.
You can download the clearID.php plugin here.
Again, this plugin will wipe your IntenseDebate plugin settings and allow you to start over. You don't need to email anymore.
Please use these instructions:
1. Uninstall and remove the IntenseDebate plugin
2. Install, activate, and run the clearID.php plugin (attached)
3. Uninstall it.
4. Please go to http://intensedebate.com/logmein. Select the tab named after your blog, and then the Blog Tools tab.
5. Select "Reinstall" located on the left.
6. Download and install a fresh plugin file for the 2.0.18 version of the plugin.
7. Install and activate the 2.0.18 plugin.
Thanks for your patience.
Michael
@Postream - thanks for your help!
I’m confident
1 person says
this answers the question
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Inappropriate?Okay, I clicked the link for the plugin and this is the message I get now:
"We couldn't find it...
Looking for a company that's not here yet? Add it to Get Satisfaction!" -
I meant the link for the "clearID.php" plugin -- nothing there to download. -
Got it - thanks. I'll give this a try now. -
Inappropriate?Well, I followed the instructions. It looked like it all went well -- no longer frozen at 0%. However, my old comments from posts made prior to installing IntenseDebate aren't showing, and I don't know how to make them reappear.
I’m confused
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Inappropriate?I'm having this problem too. I've reset everything a couple of time using the clearID plugin, reinstalled the wordpress ID plugin, even reverted a backup of my wordpress database. I've been at it for a few days now. Can you reset the import from your side?
my url is http://andersonpost.org
I’m frustrated
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Inappropriate?I'm having the same problem. I've already tried uninstalling/reinstalling ID and using the clearID plugin but no luck. Can you reset my import at url: http://www.engineyard.com/blog/?
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Inappropriate?Having the same problem. Mine got up to 33% when it froze, so I followed the clear/ reinstall directions, and restarted the import. Now I'm stuck at 0%. http://daily-math.com/weblog
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Inappropriate?Tried installing cleanly a couple of times – even removing all the ID entries from MySQL, removing my Wordpress blog from my Intense Debate account, and getting ID support to reset my import. Still sat at 0% imported with no syncing...
Penny finally dropped – checked my web logs for errors and hey-presto... whole host of 403s... my .htaccess file was blocking Intense Debate as the useragent field was null..!
Quick fix – stopped checking for blank user agents and Intense Debate synced my ~250 comments in about 15 minutes.
I’m happy
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Thanks for the info triumph, I'll add that to our list of "stuff-we-have-seen-that-breaks-intense-debate-on-other-people's-servers" ;) -
Inappropriate?Mine possibly has to do with either the .htaccess file or the 1blogcacher system I have working.
Hopefully it won't be an issue once I turn the blog cacher back on -
Inappropriate?I'm stuck at 0% too, my URL is http://www.parmmann.com/
Is it possible to have me import reset please? -
Inappropriate?Hi @Parm -- I've reset your import from our end, so please make sure you have the latest version of the plugin (2.4.1) installed, then click the button to reset the plugin on your end and try installing again.
If you keep having problems, please email us at support@intensedebate.com and we'll get you sorted out ;)
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