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Some comments not showing
I have 52 comments approved in my wordpress for this article http://www.zimgossip.com/?p=383. Only 20 are showing. Nothing in admin showing anything is pending. I have approved all comments but only 20 are showing. AM 100% sure they are 52. When the page loads in chrome it actually says loading 52 comments then all of a sudden changes to 20.
I’m sad
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Inappropriate?I'm having the same issue with couple of my posts on my blog at http://saanamsmind.com
in fact, a reader has commented, I approved but it has not shown up on the site at all. its happened twice already! -
Inappropriate?This seems to be a sync problem, where your comments are not syncing back and forth with IntenseDebate properly.
How are you moderating these comments? Using the Enhanced Moderation panel in WordPress? or using the normal WordPress comment moderation (or Dashboard links)? or perhaps on intensedebate.com?
@Anam I've reset your import which looks like it picked up some additional comments so please let me know if you keep seeing this issue.
@munazip it looks like you've disabled ID so I can't really try anything on your site without the plugin enabled. If you'd like to reenable then we can try resetting your import as well and see if that picks up the missing comments.3 Comments
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This answers the question
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Unfortunately, even though it says there is addition comment but there really isn't. The missing comments are still not showing up. they show up in Wordpress Comments but not in Intensedebate.
Usually approve the comments right on Wordpress dashboard. -
And ideally, you should use the IntenseDebate enhanced moderation panel when you're using IntenseDebate, otherwise you have to wait after you moderate a comment for that action to sync back to IntenseDebate which can sometimes take a little while.
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How do I use Intense Debate enhanced moderation?
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Inappropriate?I have enabled the plugin...have been approving comments from both wordpress admin and intensedebate.. Please have a look if the sync is working properly. Thank you
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Inappropriate?This article has 80 comments but only 22 are showing - http://www.zimgossip.com/?p=383
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Inappropriate?@munazip -- it looks like you have IntenseDebate turned off, so there's no way that comments will sync correctly if you turn it on and off. The plugin needs to be installed and activated for any syncing to happen.
@Anam -- is there any chance you can point me to a specific example of your missing comment problem? Even if it's just to the specific post where the comment was made it might give me something to go on.
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This answers the question
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I have turned the plugin on now!
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Here are few examples of the posts missing comments.
http://saanamsmind.com/2009/09/perfec... - this particular post says there should be 12 comments, but only 11 show up.
http://saanamsmind.com/2009/09/who-do... - this one is supposed to have 5, i see 5 in the wordpress but not on the site or on intensedebate.
there are few more, but that's how its all been. I have done fresh imports few times, it still doesn't work.
Thanks again :) -
Inappropriate?Hi Anam, I see the correct number of comments on both of the post examples you've given above now, so it seems that it was some sort of transient issue perhaps?
Do you have any other posts which are still having problems?
I’m confident
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This answers the question
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This one shows 2 when you enter the site but it quickly switches over to 1 comment but in the sidebar, you see in the Recent comments, there is 2 comments for this post. But only one showing up.
http://saanamsmind.com/2009/09/living... -
Inappropriate?Anam, do you know how "Saanj" replied to that comment?
Via email? In the comment form on the page? in the WordPress backend? Using the Enhanced Moderation panel?
It looks like you have the comment in your WordPress database, but not on ID. I would guess that the reply was written within the WordPress admin, not using ID tools, and for some reason it hasn't synced back over to ID successfully.
