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Uninstalled Intense Debate & comments are gone.
I deactivated and uninstalled the plugin and comments are not longer showing. The comments can be seen at the dashboard and also the nr of comments at the meta of the post but when you click on it, the comment area is empty.
Have we lost our comments just because we decided to try a plugin?
Have we lost our comments just because we decided to try a plugin?
I’m frustrated
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Inappropriate?Thanks for getting in contact. What's your URL?
Thanks,
Michael -
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Inappropriate?Elena -- with IntenseDebate deactivated/removed, do you see the comments showing up in your WordPress admin section? Do you think you'd be able to send me a screenshot just so I can see what you're seeing?
I looked at the source of your pages and they don't appear to be outputting comments at all, although it is showing a comment count, so something's out of sync obviously.
Also - did you previously have comments displaying on this theme correctly (before you used IntenseDebate)? Just want to confirm that it's not a problem in the theme where it's not showing comments for some reason.
Thanks,
Beau
EMPLOYEE
