Wordpress plugin perpetually asking me to log in and sync.
I have Intense Debate installed on my Wordpress 2.7 blog http://amateurearthling.org and it's always asking me to go to my profile page and sign in in order to synchronize the comments, which I want to do - but why does it have to always forget who I am, and make me log in over and over again - this information should persist in the DB somehow once it's been entered.
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Inappropriate?Zane, what web browser are you using? If you're using Safari could you please try using Firefox 3? We're aware of an issue with the latest version of Safari not liking 3rd party cookies setting cookies by JavaScript scripts.
Please let me know.
Thanks for your patience,
Michael
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Inappropriate?I'm actually already using FF 3.0.5 (on OS X 10.5.6). The issue seems to arise whenever I update any information on my WP profile. If I submit the profile, to change some other piece of data, then even if it was previously displaying a message saying the accounts are synced, and who they're syncing as, it forgets who I am, and asks me to login again. I don't know if it makes any difference, but I have the Wordpress OpenID, XRDS-Simple, and extended-profile plugins all installed - they all muck with the profile page (and they all come from the DiSO project)
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Inappropriate?Zane, I apologize for the extreme delay. For some reason I sometimes receive new comment notifications. This is something that I'm looking into.
There are a couple of possible problems here. We're getting some reports that passwords that contain a few select non-alphanumeric characters are not getting passed correctly and are causing errors. For example "?" and "#". If your password contains any of these characters please try changing it at http://intensedebate.com/editprofile and try again.
If this is not the case, there may be a problem with your PHP configuration. In order for the sync and authorization functions to work they need to be able to contact our remote server (at intensedebate.com). Please ensure your PHP installation is properly configured to allow this.
I hope this helps. We should have some better error checking in the next version of the plugin.
Thanks again for your patience.
Michael
I’m confident
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Inappropriate?Doesn't appear to be the password thing. Don't know enough about my PHP installation to be able to say whether it would be prohibiting connection to a remote server. I certainly didn't set it up that way intentionally. Can you give any particulars on the aspects of the installation that might result in this behavior? I've got PHP 5.2.0 running on Debian etch...
I suspect it's got something to do with some WP plugin conflict. There really needs to be some kind of exclusive namespacing enforced on those things...
Zane
I’m still stuck
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Zane, I'll have one of our devs take a look. Thanks for your patience. -
Inappropriate?This but gets triggered each time I edit my profile page. I can be logged in to ID (i.e. I see the "synchronizing as Zane Selvans" message) just fine, and then, if I change any other field on my profile page and hit submit, I get logged out of ID, and the "sign in to sync" message appears at the top of every page. This means that to edit my profile and continue synchronizing comments, I'd always have to submit my profile twice - once to make the change I wanted to make (and incidentally get signed out of ID) and once to sign back in to ID. Which is obviously not how it's supposed to work. But like I said, it's conceivable that this is some kind of conflict with the DISO Extended Profile plugin: http://wordpress.org/extend/plugins/e...
I’m hopeful
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Yes, that sounds like it might be the case. We'll look into that plugin to see if it something we can prevent in a future version (or if it's not related, fix it for a future version).
Sorry for the trouble, and thanks for letting us know.
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