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Changing images in Photos for Pages
I added a few images to the Photos for Pages appliaction. After adding that to my tab I decided that I wanted to remove those pictures and add different ones. I can remove the old and add the new in the edits area, but once I go back to the tab on my page it is only showing the old images. I tried removing the application and re-installing it, however the same thing happened.
I’m frustrated
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Hi Erin,
The Photos for Pages application takes a snapshot of your gallery at certain intervals, and this snapshot is what you see in your fan page tab. This ensures that the viewers of your fan page get the fastest photo-viewing experience. As a result, it may take up to an hour for your changes to the gallery to take effect.
If you are still seeing deleted images more than an hour later, please let me know your fan page URL so I can investigate further.
Thanks for using Involver for Fan Pages!
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Inappropriate?Hi Erin,
The Photos for Pages application takes a snapshot of your gallery at certain intervals, and this snapshot is what you see in your fan page tab. This ensures that the viewers of your fan page get the fastest photo-viewing experience. As a result, it may take up to an hour for your changes to the gallery to take effect.
If you are still seeing deleted images more than an hour later, please let me know your fan page URL so I can investigate further.
Thanks for using Involver for Fan Pages!
The company says
this solves the problem
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Inappropriate?Photos for Pages....
Everything is working fine EXCEPT there is an image at the top (that says HELLO) that I was going to use months ago, had no idea it was even still anywhere around until I installed the Photos for Pages and NOW that it is at the top of the page, its weird, can you help???
http://www.facebook.com/pages/Hello-M.../pages/Hello-Morristown/95639691620?v=app_67459863905&viewas=1299983747&ref=nf
My page isnt published so this link might not work for you so heres an image
I’m frustrated
1 person says
this solves the problem
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Inappropriate?ps, I dont really mind that the top graphic is there, just want to take that part of at the end about joining... I just want to understand how and why its there and how to either get rod of it or to be able to upload a newer version, thank you!
I’m frustrated
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Inappropriate?Hi Leslie,
From your Photos tab click on "Edit Tab Settings" in the top left. From here go towards the bottom and uncheck the "use banner heading image" to remove the banner or you can upload a new one. Let me know if that works, thanks for using Involver! -
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Inappropriate?Hi Leslie,
It's directly above the "Hello" banner and below the tabs. "Admin Controls: Edit Tab Settings". -
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Inappropriate?Hi Leslie,
Thanks for sending the screenshots, this is indeed a strange case. I'm having one of our developers take a look and see what is going on and then will get back to you.
Steve -
Inappropriate?Hi Leslie,
Take a look at your page now and let us know if the issue is resolved, thanks. -
Inappropriate?it still goes to the same page when i click on "Edit Tab Settings" and theres no "Edit Tab Settings" link anywhere?
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Inappropriate?So, is the "Hello" banner still showing up? The edit tab settings screenshot you sent me shows the correct place that it should take you. That is where you configure your settings for our Photos application.
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Inappropriate?yes its still showing up and its not in the list, its from a long time ago, i uploaded to something, some other app but cant find any other aps in my apps area so i am totally confused1 Comment Add a comment
This solves the problem
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Hi Leslie,
Sorry for the confusion here. Please try it now and see if the banner is gone. -
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